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Meow Wolf opens portals of possibility. Come as you are! 

We are individuals who inspire creativity in people's lives through art and exploration, so that our combined imaginations can transform the world we live in. We create immersive and interactive experiences that transport audiences into fantastic realms of story and exploration.  Our Vision is to be the world’s leading creative company, reimagining the paradigm of art and storytelling, to make a positive difference in the world.  

We share a strong commitment to Belonging through our values of: 

• Collaborative Creativity: We believe the act of creating together amplifies possibilities.

• Provocative Playfulness:  We celebrate the unexpected because it is the doorway to discovery.

• Outsiders Welcome: We are all outsiders at heart, and we create space for everyone to feel like they belong.

• Authentic Compassion: We are “kind punks” - supportive to each other and standing up for what we believe in.

• Audacious Courage: We have the courage to radically reinvent ourselves to push the boundaries of art.

If this all sounds like YOU, read on….

Job Description:

The Facilities Manager will oversee maintenance and janitorial plus improvements for the Houston exhibition and warehouse locations. Reporting to the Director, Facilities & Exhibition, this individual will direct maintenance crews to maintain and improve a safe and engaging exhibition and facility. This entails but not limited to, daily and weekly infrastructure rounds, cleaning schedules, as well as determining and scheduling preventative maintenance, Fire Life Safety inspections , renovation projects, and safety inspections. Additionally, the Facilities Manager is in charge of a budget and must negotiate with outside vendors, contractors and artists. Ideal candidates have great communication skills, some familiarity working with building systems (HVAC, plumbing, electrical) and construction as well as an interest in immersive artwork. 

How you will do it…

• Develop and maintain vendor relationships with subcontracted trades and artists

• Working knowledge of Building Management System software. (Delta, Trace Synchrony, etc.)

• Manages utility accounts utilizing commissioning agents, HVAC/BMS vendor,and local utility representatives  by ensuring  efficient use of Building Management System (BMS)  including but not limited to heating and cooling schedules, water usage, electrical, etc. 

• Manage records of warranties and preventative maintenance schedules

• Assists management team in identifying, coordinating and overseeing site renovation needs

• Contract and manage Meow Wolf building services such as utilities, shredding services, waste management, elevator maintenance, Fire Alarm Monitoring Systems, etc.

• Coordinate with landlord’s building maintenance scope of work including landscaping, snow removal, parking lot maintenance

• Coordinate maintenance of all building systems including HVAC, Plumbing, Fire Suppression, Fire Safety, First Aid, AED, Electrical, etc.

• Execute equipment audits and record-taking policies

• Partner with the Director of Facilities and Exhibition in City Requirements and documentation for audits, water consumption, backflow testing, power consumption, trash and recycling, etc. 

• Partner with Social Impact team to improve building’s recycling and environmental impact and reporting

• Manage labor, productivity, quality control and safety measures set for the Facilities/ General Maintenance/ Cleaning Crew

• Initiate, encourage, and maintain internal and cross-departmental communication

• Hire and train staff to provide a memorable and uniquely Meow Wolf level of service to guests

• Model and ensure compliance with all safety and security protocols

• Collaborate with other team members to create and maintain a pleasant environment for guests

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

To be successful in this role…

• Communicate with others to exchange information

• Effectively delegate responsibilities and maximize resources

• Strong understanding of business management and accounting principles

• Develop, follow and enforce safety rules

• Maintain composure in stressful situations

• Adaptable to changes in a fast-paced work environment

• Minimum 5 years management experience in facility engineering/entertainment/ hospitality/ operations environment

• Minimum 5 years management in EVS/ Janitorial services

• Proven work experience as a Facilities Manager or similar role

• Strong  mechanical aptitude

• Ability to work a flexible schedule including weekdays, weekends, evenings, and holidays including on-call.

It would be nice to have…

• Prior work experience in a retail, museum, park, recreation facility, or other public space

• Adult + Child + Infant CPR, AED, and First Aid certification

• Prior experience with visual merchandising

• An interest in the arts

• Bilingual, especially but not limited to English and Spanish

• Embrace and exemplify Meow Wolf Culture

• Be enthusiastic about work and creating a transcendental guest experience

• Listen and communicate with compassion and positivity

• Demonstrate flexibility and a receptiveness to change

• Willing to work outside comfort zone to assist guests or fellow team members

• Maintain professional courtesy and behavior at all times

• Be a “People Person” - friendly, understanding, compassionate, positive

• Willing to work outside comfort zone to assist guests or fellow team members 

• Maintain professional courtesy and behavior at all times

To succeed in this role, the individual must be able to perform each essential duty satisfactorily. The qualifications listed above outline the minimum requirements for this role. 

Work Environment:

This position works primarily in an indoor setting with exposure to noisy environments, dim lighting, strong visual effects including strobing lights, special effects, fog machines and small and/or enclosed spaces.

Physical Demands:

• Moving in different positions to accomplish tasks in various environments including tight and confined spaces

• Remaining in a stationary position for prolonged periods

• Repeating motions that may include the wrists, hands and/or fingers

• Positioning or moving objects up to 50 pounds

Work Schedule:

This is a full-time position, working a minimum of 40 hours a week.  It requires a flexible schedule to accommodate times the exhibit is closed to the public.  Occasional evening, overnight and weekend work are required as job duties demand.

Supervisory Responsibilities:

This position does require supervisory responsibility

Travel:

Travel is not required for this position

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

IMPACT: Meow Wolf is committed to our DIY roots and grassroots community support principles. To document that commitment, we converted our legal designation into a Delaware Public Benefit Corporation and have certified as a B Corporation. As a B Corp, we have a triple bottom line of supporting financial, social and environmental wellbeing in our community.

INCLUSION:  Meow Wolf is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to ensuring all employees enjoy and thrive in a work environment where differences make us the vibrant, wonderful community we are! All employment decisions at Meow Wolf are based on business need, job requirements, and individual qualifications, without regard to race, color, ancestry, national origin, gender, pregnancy, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, service in the military or any other characteristic protected by federal, state or local law.

BENEFITS:

The choices we make concerning our benefits during enrollment periods are among the most important we select for ourselves and our families. As part of the total compensation package for full-time employees, Meow Wolf offers a comprehensive benefits package that includes various options to meet individual healthcare and financial needs along with many perks.  

• Medical Insurance options: PPO & HSA

• Dental & Vision Insurance

• 401k Retirement Plan

• Company Paid Life Insurance Policy & Long-Term Disability Coverage

• Voluntary Short-term Disability & Critical Illness Policies

• Company Paid Employee Assistance Program

• Paid Parental Leave for 12 weeks

• Discount off Meow Wolf Gift Shop Merch

• Admission to Meow Wolf attractions for employees and guests

Please visit www.meowwolf.com/careers for more information.