About the team

Zillow Group Legal and Compliance is a group of skilled professionals who ensure that the company’s operations align with state and federal regulatory requirements as well the expectations of our customers, our third party business partners, and our senior leadership. The Data and IT Compliance (“DITC”) team guides Zillow's compliance with regulatory and industry security requirements and thereafter continuously gathers and assesses data on the institution’s compliance performance. This team is responsible for identifying compliance scope, crafting applicable controls, conducting compliance assessments, identifying and reporting deficiencies, and driving remediation of control failures. In addition, the DITC function leads internal and external compliance audits; issues compliance certifications; and reports compliance results to senior management. The team operates in close collaboration with information security, data, engineering and other tech teams across Zillow.

About the role

As Director, Information Governance, you will work with the Director of Data and IT Compliance and collaborate closely with the Chief Information Security Officer, the Manager of Data Governance, the Manager of eDiscovery, the Zillow Group Engineering and Development teams, and various IT and product leaders across the Zillow enterprise.

You will help create and then actively contribute as a senior member of Zillow’s interdisciplinary team to develop strategy, policies, standards and procedures, as well as provide technical consultation for Zillow’s information governance objectives. This includes existing and new programs to identify, classify, and manage the retention/destruction of company data, information and records throughout their lifecycles. By serving as leader and authority for policy development and process improvement, you will:

• Conceive, establish, and thereafter drive adoption of information governance objectives by developing organizational and technical strategies to identify, classify and label Zillow’s data and records.
• Collaborate to protect the company against the risks associated with mismanagement of our information assets.
• Design and assist in the execution of a control framework to meet program objectives, and thereafter oversee the monitoring and testing of the program’s overall effectiveness.
• Provide operational and technical consultation across Zillow to ensure the uniform adoption of information governance requirements at all levels of operations and tech development.
• Participate in regular risk assessments, internal or external audits, and similar functions to gauge the program’s performance.
• Serve as a liaison with the IT and Engineering organizations for information protection requirements, standards, and practices as it relates to the identification, classification, and retention/destruction of our data and records and related control structure.
• Engage with senior-level business leaders to increase the awareness of program objectives across Zillow’s population of employees, contractors and vendors.

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In California, Colorado, Connecticut, Hawaii, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $166,300.00 - $265,700.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

Who you are

You are passionate about helping Zillow achieve its business objectives while remaining in compliance with legal requirements and industry best practices. The ideal candidate’s qualifications will include:

• Bachelor’s Degree
• At least 12+ years of experience in data governance, with 5+ years as primary administrator of an information governance program
• Demonstrated understanding of information technology compliance, data classification, and risk management concepts
• Solid experience in developing organizational and technical strategy, policies, standards and procedures for data classification, security and protection; additional experience in related control design and development
• Knowledge of and work experience with enterprise systems, networks, databases, and other technical domains
• Experience working in a highly regulated environment preferred
• Strong critical thinking, problem solving, and analytic skills
• Ability and desire to use metrics as means to monitor and improve performance
• Ability to influence as team leader and as a member of a team, proficiency in collaborating with internal business clients from different departments and at various levels of seniority
• Excellent organizational, written, and oral communication skills

Get to know us

Zillow is reimagining real estate to make home a reality for more and more people.

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.