Director of Systems
 

Are you looking for a place where you can bring your drive?

 

Welcome to Neighborly—the hub of service brands that connects customers to top-notch local experts who repair, maintain, and enhance homes and businesses. Our long-standing business, with over 40 years of experience, is focused on strategic innovation as we build the future of home and business services. Bring your drive to the table as we unlock new doors together, taking your career to the next level.
 

Bring your experience and be empowered to innovate.

 

As a Director of Systems on the Glass Doctor team, a typical day for you will include:

• Evaluate and optimize current systems and training practices to ensure uniformity and best practices.

• Collaborate with top franchisees and other Brands to develop and implement innovative systems.

• Design and manage reporting tools to track progress, measure performance, and identify areas for improvement.

• Develop and implement tools and strategies to boost sales, reduce costs, and improve operational efficiency for franchisees.

• Manage and update pricing models, ensuring accuracy and profitability.

• Lead and manage projects, prioritize tasks, and delegate effectively.

• Lead Point of Sale development and network migration and successful implementation.

• Identify best practices around customer engagement through all channels, and lead development and successful implementation.

• Create training materials and provide coaching to Franchise Business Coaches.

• Generate reports and data visualizations to inform leadership decision-making.

• Provide field support to Franchise Business Coaches as needed.

 

Bring your skills and be inspired to achieve success.

(Required qualifications)

• Experience: Five (5) + years of verifiable experience in a similar role within a similar organization or industry.

• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) is required.

• Skills:

  • Systems Analysis

  • Data Analysis

  • Strategic Thinking

  • Motivational Skills

  • Project Management

  • Business Acumen

  • Continuous Improvement

  • Problem-Solving

  • Communication Skills

  • Motivational Skills

  • Sense of humor

• Education: Bachelor’s degree preferred

• Schedule / in-office requirements:

  • Waco, TX or Irving, TX

  • 20% travel

Bring your goals and be enabled to reach them.

• Competitive Pay: Commensurate with experience

• Schedule: Full-time M-F

• Benefits: Check out our benefits offerings here

• Financial Benefits: Equity and annual bonus opportunities

• Perks: Paid time off, Paid holidays, Recess breaks, wellness programs

Neighborly® is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity and encouraged to be their authentic self.

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Brand:

Glass Doctor