Posted:
9/4/2024, 9:49:13 AM
Location(s):
Mexico City, Mexico
Experience Level(s):
Junior
Field(s):
Customer Success & Support
Workplace Type:
Hybrid
Pay:
$44/hr or $91,520 total comp
At Lyft, our mission is to improve people’s lives with the world’s best transportation. To do this, we start with our own community by creating an open, inclusive, and diverse organization.
Since 2020, Lyft Mexico has been building its team and in May 2022, we opened an office in the heart of Mexico City. We have grown to more than 200 team members across key business areas in the country, and we are looking to continue growing by providing team members with the best work experience.
The ideal candidate is someone who is passionate about customer experience and knows what it means to go above and beyond as an advocate for the Lyft community. You must be calm in the face of a storm, caring and compassionate, and able to have a strong sense of empathy in difficult situations. Our team consists of Customer Experience Associates supporting customers across chat, email, and phone.
This role is hybrid, candidates for this role must be based in CDMX or willing to relocate.
Please submit your resume in English.
Website: https://www.lyft.com/
Headquarter Location: San Francisco, California, United States
Employee Count: 5001-10000
Year Founded: 2012
IPO Status: Public
Last Funding Type: Post-IPO Equity
Industries: Apps ⋅ Mobile Apps ⋅ Ride Sharing ⋅ Software ⋅ Transportation