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Job Category

Customer Success

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Salesforce Inc.  seeks Senior Manager, Technical Consulting in Dallas, TX:

Job Duties: Plan, direct, or coordinate activities in such fields as electronic data processing, information systems, systems analysis, and computer programming. Develop solutions cross-cloud. Collaborate closely with Delivery Managers, Functional Solution Architects and directly with clients to architect technology solutions to meet client needs. Design transformational technical solutions and collaborate directly with clients to meet their business requirements in accordance with industry best practices. Enforce sound development practices and ensure the quality delivery of enterprise solutions. Create application and technical design documents which leverage Salesforce best practices and effectively integrate Salesforce into the customer’s infrastructure. Lead the evaluation of business and technical requirements from a senior level. Provide senior level and final resolutions for debugging, troubleshooting and client implementation issues with Customer Success Group (confirm proper team terminology).  Review and correct project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forward. Identify and lead internal strategic initiatives to grow and develop advisory services team. Telecommuting is an option. Some travel to Salesforce offices may be required. 

Minimum Requirements: Master’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline, and two (2) years of experience in the job offered or in any occupation in related field. 

A related technical degree required (Computer Science, Engineering (any field)).

Special Skill Requirements: (1) Apex; (2) Visualforce; (3) Agile Implementation; (4) Business Process Modeling; (5) Point and Click Frameworks; (6) Salesforce Service Cloud; (7) Workflow Rules; (8) Lightning Components; (9) System Integrations; (10) Salesforce Batch Apex (11)  HTML; (12) CSS. Any suitable combination of education, training and/or experience is acceptable. Telecommuting is an option. Some travel to Salesforce offices may be required. 

Submit a resume using the apply button on this posting or by email at: [email protected] at Job# 20-8209. Salesforce is an Equal Opportunity & Affirmative Action Employer.

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