Location Details:

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.

This position may be a hybrid or fully remote position, as decided by your manager. If designated as hybrid, you’ll divide your time between working remotely from your home and an office location, so you should live within commuting distance. If designated as remote, you’ll be working remotely from your home and may occasionally visit a GoDaddy office to meet with your team for events or meetings. Your hiring manager can share more about this role’s hybrid or remote designation.

Join our team

The Customer Engagement Data team within the larger Customer and Site organization is a growing platform team dedicated to the data used in our campaign and messaging platforms. This data must be timely, accurate, and as up-to-date as possible, as it drives real-time messaging and notifications, along with outbound communications (email and SMS, etc) to our customers. This includes messaging and notifications that enhance the customer experience, drive engagement, and support business objectives. This position will have complete ownership of our Customer Engagement Platform Data Pipeline and integration with both internal and external systems.

Our data platform has to have top-notch observability, with end-to-end system monitoring, platform availability, and reporting across the entire pipeline (for example, visibility of data feeds to and from sources and data source-specific SLAs).

If you have a solid technical foundation and are passionate about data platform architecture, have strong people management skills, and enjoy being a part of a geo-distributed team, we want to hear from you. Join us in our mission to build scalable data, marketing, and messaging platforms to meet the needs of our teams who communicate with our ~21 million customers.

What you'll get to do…

• As an Engineering Manager focused on Marketing and Customer Engagement at GoDaddy, you will have the opportunity to lead a successful team in shaping the technical vision and strategy for a platform that is a keystone to our customer experience and marketing business objectives. Everything we do starts with data.
• Ensure our team continues with a “Shift Left” focus on security. This includes the design and development of systems that can contain sensitive customer information.
• Build a true omni-channel delivery platform that supports multiple channels including transactional emails, SMS, WhatsApp, outbound phone campaigns, and more.
• You will partner closely with product management and other teams to define and implement the technical roadmap, setting clear project milestones that align with business objectives.

Your experience should include…

• 10+ years proven experience in engineering, with 5+ years in a managerial role.
• The manager position requires a minimum three-hour overlap with team members in the US-Pacific time zone.
• AWS and data platform engineering, having a passion for data quality and platform reliability is a must!
• Demonstrated success in leading and managing high-performing engineering teams, especially across multiple regions.
• Ability to thrive in a fast-paced and dynamic environment, with a passion for technology and innovation.
• Designing and delivering scalable, production-quality software solutions.
• Strong understanding of distributed systems and microservices architecture.
• Experience with cloud platforms (AWS is a plus) and container orchestration technologies.

We've got your back...  We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. 

About us...  GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. 

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It’s the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to [email protected]. 

GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.