Job Summary:

General Summary: 

The Beverage Program Manager is responsible for managing the beverage concessionaires for the C3 portfolio of festivals with the goal of maximizing profitability from this revenue stream. This role will be responsible for ensuring concessionaires meet the event standards required, adhere to applicable permit and licensing requirements, fulfill their financial goals and integrating existing Sponsorship partners in coordination with the concessionaire. The Beverage Program Manager will use a data-driven approach to track buying trends, recommend new product offerings and technologies, and act as an internal consultant for festival producers in implementing best beverage sales practices.

Responsibilities:

Legal & Accounting

• Oversee bidding process and handle negotiations with concessionaires
• Manage process with legal department for creating and executing contracts
• Map critical milestones for securing licenses and permits and troubleshoot issues as they arise
• Prepare sales projections for inclusion in monthly budget forecasts
• Review sales settlements for accuracy and ensure all funds are distributed as required. Assist accounting with managing concessionaire billbacks

Strategic Planning & Analysis

• In consultation with concessionaires, determine all bar locations, sizes and menus
• Monitor market trends and incorporate innovative beverage offerings at each festival
• Collaborate with sponsorship department on targeting appropriate brands and ensuring contractual obligations are met
• Create post-event reports to analyze sales and operational efficiencies, highlighting achievements, challenges, and areas for improvement

Operations

• Assist in the development and maintenance of beverage operations guidelines; responsible for ensuring concessionaire adheres to them
• Facilitate advancing of all operational needs via C3’s advancement tools (MFA, TTC, etc.)
• Participate in festival production meetings leading up to the event

Other duties and projects as assigned

Qualifications:

• Minimum three years of experience in beverage concessions operations and management
• Knowledge of ABC and other applicable government department rules and regulations regarding alcoholic beverage sales
• In-depth knowledge of beverage trends
• Expertise in determining most profitable products and pricing strategy
• Must be highly organized, deadline-driven and able to multi-task
• Sufficient in problem-solving and able to stay calm and resourceful in high-stress environments
• Excellent written and verbal communication skills, with personable and professional disposition
• Proficiency in POS systems, preferably atVenu, Best Ring and Billfold
• Proficiency in Microsoft Office applications
• Flexibility in work hours and availability, especially during major projects and events; some holidays, weekends, and early morning/evening hours will apply
• Ability and desire to travel as needed
• Desire to be creative and think outside the box to maximize revenue

C3 Core Competencies:

• Demonstrate integrity in the way you operate in day-to-day business and the way you deal with people.
• Communicate effectively with various audiences by organizing and delivering information appropriately and listening actively to others.
• Proactively seek solutions to problems. Be enthusiastic and energetic in your approach to your job. Commit to putting in extra effort with a positive attitude.
• Be flexible in handling change, able to juggle multiple demands, and adaptable to new situations with fresh ideas or innovative approaches.
• Stay composed, confident, optimistic, and in problem-solving mode when the going gets tough.
• Possess the skills needed to perform your job well, paying close attention to detail, accuracy, and completeness.