At HeyJobs, we have a clear mission: to help everyone find the right job and lead a fulfilling life. For 8 years, we've been revolutionizing the recruitment market with our AI-based job platform. Our technology simplifies the path to a new job like never before and helps companies solve their skilled labor shortages.

With over 4,700 satisfied clients, including 8 of the top 10 largest employers in Germany and Austria, leading companies rely on HeyJobs for their recruiting. Last year alone, we helped over 100,000 people find their new jobs. Already, more than 1% of all hires occur through the HeyJobs platform.

Our vision is to achieve the most hires in the market by 2030. To do this, we need you and your talents on our team. Become a part of HeyJobs and shape the future of recruiting with us! Join the HeyVolution!

We offer you an influential role in a fast-growing company:

As a Junior IT Support Engineer (w/m/d), you will work alongside your colleagues from the IT Support & Internal Infra team to handle day-to-day support tasks and IT administration while also driving and implementing various projects. The IT Support Team plays a crucial role in ensuring that everyone at HeyJobs has the right tools, equipment, processes, and assistance as needed.

🎯 How you can contribute to HeyJobs

• Provide Helpdesk IT support for all internal IT problems - solve problems fast and administrate common workplace IT tools

• Procure, install and maintain all workplace hardware (desktops, printers, storage etc.) plus On- and offboard users

• Build out and run internal IT infrastructure (office networking, internet uplink, video conferencing etc.) in our growing office space and further locations

• Prepare software/hardware selection and tooling decisions

• Help to constantly improve our setup, processes, tooling to provide maximum productivity to our employees

• Administer SaaS tools incl. Atlassian, Jumpcloud (MDM + IdP), Google Workspace, O365,  Slack  etc.

🤝 What sets you up for success

• Previous experience in IT Support and administration

• A hands-on, get stuff done attitude with focus on your (internal) customers and a customer-oriented communication when answering users

• The will to learn things quickly when needed and a very reliable, trustworthy personality

• Good problem-solving and time management skills plus excellent command of English (both written as well as verbal)

• Experience in setting up office hardware (video conferencing, dashboards, cabling)  with both Windows & Mac

• Excellent English communication skills

• Willingness to work 5 days a week from our lovely office in the heart of Kreuzberg/Berlin

❤️‍🔥 What you will love about us

• People & Values: We treat people in the way people should be treated, we bring out the best in everyone, we put our people first.

• Transparent Communication & Recognition: Monthly All-Hands meetings, Q&A sessions with our Founders, and dedicated Slack channels for sharing updates and keep everyone connected.

• Work-Life Balance: 28 holidays*, plus 1 additional day p.a., 3 weeks work from anywhere per year and a 1-month paid sabbatical* every 3 years, flexible work hours.

• Growing individually and as a team: 7 step career framework, bi-yearly performance reviews, 3 days of yearly educational leave & 500€ budget*.

• We take care of your health: 10 free nilo.health coaching sessions per year for your mental health & Urban Sports Club membership program.

• Events & Feel Good initiatives: Fresh fruit, great drinks, company-wide end of year event, quarterly team events & plenty of feel good initiatives.

• Great offices with high quality equipment: High-quality equipment tailored to your department, including a MacBook or ThinkPad, screen for home office + additional hardware; HQ Berlin (Kreuzberg, Paul-Lincke-Ufer) and HeyHub Cologne (Design Offices Gereon), all with standing desks, hybrid set-up meeting rooms & AC - good public transport connections & great lunch options.

At HeyJobs diversity and inclusion is key to creating a culture attracting the best talent and ultimately leading to achieving our vision. Together, we are 30 different nations, 45% women and 50% female leaders.

We are explicitly not hiring anyone who discriminates on the basis of religion, national origin, gender-identity, sexual orientation, age, marital status, or any other aspect that makes you. We encourage individuals from LGBTQIA+ and other underrepresented groups to apply.

We are proud to have been continuously ranked as one of Berlin's best tech employers!

See for yourself: Top Startup Employer (German), Kununu, Glassdoor, Top 25 LinkedIn Startups.

*offers may differ for international hubs and for employment status.