Resort Front Desk Agent

Posted:
8/21/2024, 5:00:00 PM

Location(s):
Florida, United States ⋅ Orlando, Florida, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Loews Hotels & Co is a leading owner and operator of luxury hotels with a portfolio consisting of 26 hotels and resorts in the United States and Canada. Located in major city centers and resort destinations from coast to coast, the Loews portfolio features one-of-a-kind properties that go beyond Four Diamond standards and embrace their “uniquely local” community in order to curate exciting, approachable and local travel experiences for guests.

Preferred Qualifications: 

  • Basic English language communications required. 

  • Excellent customer service skills. 

  • Basic computer skills; Opera experience preferred.

  • Requires full availability including days, nights, weekends, and holidays. 

Responsibilities: 

  • Ability to stand for an eight-hour shift. 

  • Welcomes and registers guests in an outstandingly friendly, professional, efficient manner. 

  • Obtains necessary credit and payment information from guests. 

  • Perform check-out and cash handling activities in accordance with cash handling procedures. 

  • Other duties as assigned.