Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

 

The opportunity 

On the Design Research & Strategy team, our mission is to lay a user-centered foundation for Adobe product design and development. We are seeking a Senior Experience Researcher to steer research on horizontal initiatives and strategic point products from early explorations through shipping products. 

What you'll do

• Assess a project’s scope, determine appropriate research questions, and identify appropriate research methods (developing new methods to meet needs)

• Run research studies from start to finish, including; developing a realistic research plan and materials, recruiting participants, and synthesizing data into findings

• Advocate for the customer by articulating research findings and product ideas through clear and insightful presentations

• Engage with different roles across the company and product teams to understand and influence business goals, system architecture, and product designs

• Mentor junior staff and oversee contractors/vendors on more complex programs of study

• Present work in group-wide or company-wide forums (e.g., brown bags, tech summit, MAX, KTB, etc.)

• Build alliances across the company to identify new partners, drive collaboration, and deeply understand the business context of research problems

What you’ll bring to the team

Must-haves:

• Significant hands-on research experience, with at least some of that experience in an industry setting (e.g. UX/product research, market research, consulting, etc.) 

• An undergraduate degree from a 4-year, accredited institution

• Able to handle areas (user/product/domain) that may be ambiguous or ill-defined

• An understanding of the product life cycle and can time research to have maximum impact

• Experience with ethnographic research

• Awareness of UX industry trends, incorporating new research techniques when appropriate

• Strong organizational, planning, and time management skills

• Can collaborate well across all project roles (design, research, product management, engineering, etc 

• Don’t just summarize study data, but go one step further to identify significant user needs and/or product issues

• Can proactively identify and communicate clear product solutions based on these findings, sometimes across departments

• Experience communicating work at the management, director, and VP levels

Nice-to-haves:

• An advanced degree in psychology, anthropology, data science, or a related field

• Experience with b-2-b research, science and technology studies, organizational psychology/ anthropology

• Familiarity with or interest in Adobe’s creative (Photoshop, InDesign, Illustrator), document (Acrobat, PDF), and/or Experience (Analytics, AEM, etc,) tools

How to apply

To be considered for this role, please submit a resume. Include examples of work you feel demonstrates you have the skills needed to succeed.

About Adobe Design

Adobe Design builds tools that amplify the world’s ability to create and communicate. We’re a global team of designers, researchers, prototypers, content strategists, program managers, and more who work across Adobe’s three product lines: Creative Cloud, Document Cloud, and Experience Cloud.
 

Our compensation reflects the cost of labor across several  U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $121,800 -- $229,900 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans.  Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California:

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

Colorado:

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

 

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [email protected] or call (408) 536-3015.