Application Instructions

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Number of Positions: 1

Position Overview

Impact Manager (IM) leads and develops a team of AmeriCorps members (ACMs) as idealistic, emerging leaders and practitioners focused on strengthening schools and supporting students to improve performance. Reporting to an Impact Director and working from a partner school(s), the IM plays a critical role in implementing City Year’s school-based Whole School Whole Child (WSWC) service model, mission, and practices. The IM is also an effective talent developer who will support AmeriCorps members through a challenging and rewarding year of service.

Job Description

Job Description Summary:
Impact Manager (IM) leads and develops a team of AmeriCorps members (ACMs) as idealistic, emerging leaders and practitioners focused on strengthening schools and supporting students to improve performance. Reporting to an Impact Director and working from a partner school(s), the IM plays a critical role in implementing City Year’s school-based Whole School Whole Child (WSWC) service model, mission, and practices. The IM is also an effective talent developer who will support AmeriCorps members through a challenging and rewarding year of service.
 

Position Overview:
Impact Manager (IM) leads and develops a team of AmeriCorps members (ACMs) as idealistic, emerging leaders and practitioners focused on strengthening schools and supporting students to improve performance. Reporting to the Director of Student Impact and working from a partner school(s), the IM plays a critical role in implementing City Year’s school-based Whole School Whole Child (WSWC) service model, mission, and practices. The IM is also an effective talent developer who will support AmeriCorps members through a challenging and rewarding year of service.


Job Description
Service Delivery and Impact: Oversee the execution of City Year’s Whole School, Whole Child Tier 1 supports and Tier 2 interventions.
• Oversee the implementation of whole school and class service; includes instructional support, thematic events, culture and climate
• Provide structure and common understanding of City Year’s service model for AmeriCorps Members
• Collect, input, analyze, and use data from teacher and AmeriCorps Member surveys, student, school, and district level data, and classroom observations to continuously improve whole school and class service, AmeriCorps member performance and experience.
• Lead team in weekly data tracking, analysis, and discussion during planning periods, team meetings, Learning and Development Days, etc.
• Support site in facilitating Learning and Development training sessions for AmeriCorps members

AmeriCorps Member Program Delivery and Experience: Using a Youth Development framework, guide a team of 4-8 AmeriCorps Members to meet their service performance requirements and leadership development potential.
• Use performance management tools to set performance expectations, identify strengths and development opportunities, and partner with each AmeriCorps member on a development plan to maximize leadership potential
• Ensure AmeriCorps members are committed to student success and equipped to meet City Year standards as practitioners in the schools
• Inspire the team to embrace a culture of power and idealism using City Year leadership tools, team building exercises, rituals, and best practices
• Model leadership that is inspired by City Year’s culture and values, and create spaces that empower AmeriCorps Members to access the power of our culture and values in a personally meaningful way
• Support the management of AmeriCorps member human resources to meet graduation and post-graduation expectations
• Effectively translate information and messages from various stakeholders (the school, City Year, the community, etc.) to AmeriCorps members

Service Partner Management: Build and cultivate relationships with key stakeholders to enhance service performance
• Build a strong partnership with school officials including principals and other key decision makers by demonstrating an understanding of the school’s priorities and working collaboratively to craft and implement solutions that leverage AmeriCorps member talent and align with City Year’s Impact Goals.
• Act a key liaison between school leaders and City Year Memphis
• Use student data strategically to gain support for initiatives or interventions
• Coach AmeriCorps Members on developing productive partnerships with teachers and other student support staff
• Access and leverage community resources in support of the program
• Help cultivate local school district and strategic community relationships to enhance service performance.

Qualifications
• Bachelor’s degree or adequate years of relevant experience
• Experience coaching young people and working with diverse populations
• Background in education or experience working in a school setting preferred
• City Year/AmeriCorps experience is a plus
• Experience working in teams or leading teams to achieve common goals
• Experience building successful partnerships to achieve mutually beneficial outcomes
• Experience collecting, analyzing and discussing data is a plus
• Thrives in diverse, youthful, high energy, and fast-paced environment
• Self-starter – strong problem solving, time and project management skills; ability to prioritize projects and tasks, assess and deploy resources
• Passion for working with urban youth and developing young leaders
• Strengths-based mindset
• Open to coaching and feedback; flexible, and willing to learn and grow
• Passion for National Service, Education Reform, and City Year’s Mission
• Reliable means of transportation required


Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So, if you think you have what it takes, but don't necessarily meet every single point on the job description, please still apply. We'd love to see if you could be a great addition to our team.


Benefits
Full time employees will be eligible for all benefits including vacation and sick days and organization holidays. You may participate in all benefit programs that City Year establishes and makes available to eligible employees, under (and subject to all provisions of) the plan documents that govern those programs. Currently, City Year offers medical, dental and vision, life, accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), other benefits including 401(k) plan(s) pursuant to the terms and conditions of company policy and the 401(k) plan document.
• Employment at City Year is at-will.
• City Year does not sponsor work authorization visas

Benefits