Posted:
2/18/2026, 6:39:58 AM
Location(s):
Charlotte, North Carolina, United States ⋅ North Carolina, United States
Experience Level(s):
Senior
Field(s):
Operations & Logistics
Workplace Type:
Hybrid
What’s Under the Hood
DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership.
You can find DriveTime’s tire tracks across the nation with dealerships where we embrace a transparent pricing approach, eliminating haggling and gimmicks and reconditioning centers where we breathe new life into pre-owned vehicles. Regardless of where you’re located, if you’ve got DRIVE and you’re looking to make an impact, we’d love for you to make a difference with us!
That’s Nice, But What’s the Job?
In long the Director, Reconditioning Operations is responsible for:
Representing and maintaining a culture that exemplifies the DriveTime Core Principles.
Work through onsite Operations Managers to ensure bottom line management objectives are met such as staffing, operating expenses, efficiency, quality, and productivity.
Work with leaders throughout all departments to ensure all supply chain goals are established and met.
Oversee recruiting, screening, and hiring of the Reconditioning Center team members using methods designed to reduce turnover, fill all open positions, build a leadership bench, and improve performance.
Schedule and lead both onsite and virtual meetings, location visits, and planning sessions.
Utilize remote management skills and techniques to assess, motivate, develop, and influence Reconditioning Center teams.
Maintain the health and integrity of all facility’s production systems.
Effectively utilize root cause analysis practices to identify opportunities and create sustainable short and long-term plans to address.
Through observations and report reviews, proactively identify trends and communicate findings and perspectives across all departments.
Ensure Operations Managers are effectively training and developing their teams.
Evaluate Reconditioning Center team performance and give feedback constantly, regularly, and in a timely manner based on both observations of performance, behavior, and a review of analytical reporting.
Guide Operations Managers through the employee evaluation process providing perspective and instruction for proper employee development.
So, What’s in our Candidate Inspection?
Excellent verbal and written communication skills. The ability to talk and write with confidence, charisma and competence for a wide variety of audiences including management.
Agile in a fast-paced environment. We move, and we move quickly. Thriving in an environment that never stops, is a must.
Plays well with others. You will be working in a high-functioning team environment. We work together in order to win together.
Management material. We are looking for someone that can lead, manage and grow within our organization.
We don’t believe in being “fashionably late”. You’ll need to adhere to regular and predictable attendance.
The Specifics.
High School Diploma or equivalent, college degree in business or vocational/technical school preferred.
7+ years ‘management experience
Must demonstrate the ability to effectively manage and work with all levels of employees and customers, and work in conjunction with various corporate groups to achieve corporate and ground goals.
Valid driver's license, good driving record.
Any equivalent combination of experience, training, and/or education which fulfills the requirements of the position will be considered
Nice to Haves.
Automotive experience preferred
Supply chain management
Must be able to communicate in English to ensure effective performance of the position in a safety-sensitive/technical environment.
So What About the Perks? Perks matter
Anything Else? Absolutely.
DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we’ll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don’t forget Phoenix Business Journal Healthiest Employers (okay, we’ll stop there)!
Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.
And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!
This is a safety sensitive position.
Website: https://www.drivetime.com/
Headquarter Location: Tempe, Arizona, United States
Employee Count: 5001-10000
Year Founded: 2002
IPO Status: Private
Industries: Automotive ⋅ Financial Services ⋅ Sales Automation