At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.

Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally.

Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.

Why is this role important at Infobip?

Every successful product begins with great leadership, vision, and execution. As our product portfolio grows and scales globally, strong alignment, strategy, and coordination across teams become more critical than ever.

That’s why we’re looking for a Group Product Manager to join our expanding Infobip team. This leadership role is vital in driving cross-functional collaboration, shaping the future of our product offering, and ensuring the highest standards of quality and innovation.

As a Group Product Manager, you will play a key role in guiding Product team, aligning product development with market needs, and maximizing business impact across the board.

What will you do at Infobip?

• Organize, coordinate, and guide the work of product teams to ensure alignment and efficiency.
• Identify areas for improvement across the department and suggest actionable changes.
• Conduct market research to inform product direction in line with the product strategy.
• Engage in product discovery, understand stakeholder needs, and translate them into clear product requirements.
• Provide ongoing input and support during the product development cycle
• Plan and prioritize tasks to maximize delivery impact.
• Perform final product testing, validate product quality, and ensure thorough documentation.
• Collaborate closely with all stakeholders - development teams, sales, marketing, leadership, and clients.
• Act as the key internal and external representative of the product, enabling sales and marketing teams with the right positioning and messaging.

More about you:

• Proven experience in product leadership roles (Group PM, Lead PM, or similar).
• Experience managing multiple product teams or product areas.
• Strong track record of driving impact and aligning product development with business strategy.
• A hands-on approach, with the ability to drive strategy while simultaneously diving deep into execution.
• Excellent stakeholder management skills across departments and seniority levels.
• Deep understanding of product discovery, delivery, and optimization processes.
• Experience with agile methodologies such as Scrum, Kanban, or LeSS.
• Skilled in prioritization, team coordination, and process improvement.
• Ability to communicate complex ideas clearly and effectively.
• Fluent in English, both written and spoken.
• A team player with a proactive, independent approach and a strong sense of ownership.

At Infobip, the Product Manager plays a pivotal role in shaping the future of global communications by leading product vision, strategy, and execution within one of critical domains, aligning cross-functional teams to deliver a seamless, scalable, and secure communication experiences.

Infobip offers a comprehensive suite of communication products and services designed to simplify global communication and enhance customer engagement, including a CPaaS that supports various channels like SMS, Voice, Email, WhatsApp, Viber, and RCS, alongside customer engagement SaaS solutions such as a cloud contact center (Conversations), AI-powered chatbot builder (Answers), omnichannel engagement (Moments), and customer data platform (People CDP).

Infobip also delivers innovative Telco solutions that help mobile operators unlock new revenue streams and accelerate digital transformation through advanced messaging, security, and monetization services.  Find more details about our products and services on the Products page.

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