Houston Showroom Manager

Posted:
10/21/2024, 5:00:00 PM

Location(s):
Texas, United States ⋅ Houston, Texas, United States

Experience Level(s):
Mid Level

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Workplace Type:
On-site

**This role is fully onsite in our Houston, Texas showroom.

ABOUT THE POSITION 

The Columbia Sales team partners with external partners (from wholesale key accounts to independent boutiques) and internal teams including Merchandising, Marketing, and Design to understand the needs of consumers and the realities of the marketplace, as well as how our product best fits in to that equation. The Sales team’s business savviness and sales strategy expertise lends itself to strong partnerships and solid results. 

The Showroom Manager is responsible for driving excellence of showroom presentation and facility management.  As the showroom manager you will maintain a high level of customer service through the support of respective Key Account Executives/Regional Sales Manager, sales team, and our wholesale customers. Primary duties include managing daily operations of field sales showroom, sample management, supporting sales teams, assisting with customer presentations, and interacting with Columbia Headquarters staff to represent the interests of the region’s retail customers.

HOW YOU’LL MAKE A DIFFERENCE

  • Manage all aspects of showroom operations including initiatives, policies, and procedures

  • Support seasonal sell in, including sample processing and management, merchandising showroom, support of customer product presentations and meetings

  • Daily UPS/Fed Ex shipping and receiving

  • Organize and maintain selling materials and sales tools (print books, swatches, etc.)

  • Maintain and manage office supplies

  • Maintain and manage Food/Beverage and catering for meetings

  • Ongoing showroom maintenance

YOU ARE

  • Calm and Organized with a strong attention to detail

  • Creative Problem Solver, you love to look at all sides of a challenge to determine the best course of action

  • Customer Centric, you understand the voice and needs of the customer

  • Flexible and adaptable you are able to manage competing priorities with ease

  • Relationship builder who thrives in a collaborative and consensus-orientated team environment

YOU HAVE

  • Bachelor’s Degree in Business, Communications, or similar field preferred; or other relevant combination of training and experience is required

  • 3+ years’ experience in a business environment preferably in facility management, operations, customer support, or customer service in the apparel industry. Outdoor, sports, or apparel industry experience a plus.

  • Strong Project Management skills (highly organized, excellent attention to detail, ability to multi-task and prioritize)

  • Strong spreadsheet and Microsoft office experience

  • Demonstrated understanding of business process development and improvement

  • Physical ability to use telephone, computer hardware/software including keyboard, type, sit and stand for extended periods of time, and lift/carry up to 35 pounds

#LI-AD1

#Onsite

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company. 

Columbia Sportswear is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The Know Your Rights poster is available here: https://www.eeoc.gov/poster The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf Columbia Sportswear is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please notify your recruiter.

At Columbia Sportswear Company, we’re proud to offer regular full-time employees a benefits package that includes a variety of services and products to help make your life and work more rewarding. Our benefit programs contribute to overall employee well-being by aligning those programs with the fundamental elements of well-being: physical, social/emotional, financial, career and community. Benefits that can protect your family’s financial future and help you save money through our 401k plan plus a generous company match. Columbia offers medical, dental, vision, life Insurance, disability, flexible spending accounts, health savings account, and an assortment of voluntary benefit offerings (accident, critical illness, hospital indemnity, and legal services). In addition, Columbia offers EAP + which is free and confidential 24/7/365 counseling services. We have extensive wellness benefits, employee discounts and a generous time off program available.

If you need an accommodation/adjustment to successfully complete and submit your application, please reach out to [email protected] with the Subject: Applicant Assistance Requested.