JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

We are looking for a Receptionist for our Integrated Facilities Management business line.

Role Purpose

We currently have an exciting opportunity for a Receptionist. The successful candidate will get the opportunity to meet a variety of people and gain experience in a professional environment, affording them the opportunity to hone and develop their skills in facilities management.

What this job involves

• Greet and welcome guests as soon as they arrive at the office

• Notify company personnel of visitor arrival

• Support for colleagues and other departments

• Answer, screen and forward incoming phone calls

• Ensure reception area is tidy and presentable, with all necessary stationery and material

• Receive, sort and distribute daily mail/deliveries

• Maintain office security by following safety procedures and controlling access via the reception desk (issue employee, visitor, contractor badges)

• Order front office supplies

• Prepare meeting rooms

• Provide front of house and reception services for the client directly.

• Handling the client’s reception duties with care, commitment and always in a courteous manner.

• Managing and responding to the client’s customer’s requirements and requests to ensure a high level of customer support to the JLL clients      

• Telephone enquiries (internal & external)

• Distributing calls throughout the building, taking messages if necessary and e-mail relevant individuals without delay

• Handle couriers and post deliveries and collections

• Keep reception area neat and tidy

• Check e-mails react accordingly

• Book taxis in line with the client’s policy and procedures

• Ensure all activities are carried out are in accordance with Health and Safety policies

• Manage client requests via the ticket’s system in place

• Support with events

• Note in exceptional circumstances there may be a requirement to assist with other ad hoc duties for the client off reception

Specific Duties not covered above:

• Ordering couriers

• Register incoming packages at the courier and in the local registry booklet / tablet, then send an email to the recipient employee

• Issuance of packages and letters

• Keeping outgoing and incoming mail in a spreadsheet (excel)

• Check the list returned from the post office

• Receipt, handling, registration, and storage of office supplies

• Office supplies warehouse management

• Creating a badge for guests, registering and accompanying them on arrival (if necessary)

• Booking of meeting rooms

• Confidential document container replacing

• Order paper and envelopes to copy rooms

• • replacement of flipchart paper, whiteboard, felt-tip pen, clearing of whiteboard in the meeting rooms

Sound like you? To apply you need to be able to demonstrate the following skills and experience:

• Excellent communication skills

• Ability to interact with all members within the company & handle a busy telephone and customer facing reception desk

• Ability to handle multiple requests and work in a fast-paced office environment

• Ability to accurately complete tasks assignments & responsibilities in timely manner

• Responsive to customer requests in an empathetic, supportive and productive manner

• Must remain calm, courteous and polite in all circumstances

• Possess a good level of IT literacy

• Basic technical knowledge / understanding

• Advanced in both Czech and English

• Demonstrate a high level of initiative and be proactive

• Must be flexible in hours

What you can expect from us

• Contract of employment
• Benefits package (private healthcare, cafeteria system, life insurance)
• Opportunity to demonstrate your own initiatives
• Opportunity to participate in training and development programs
• Possibility to work in a highly professional, stimulating and challenging work environment of multinational Company with great and long-term career prospective
• Friendly and supportive company culture

 

Location:

On-site –Gliwice, POL

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.