Job Description:

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world’s most complex technology estates. Learn more on dxc.com

What you will be doing

As an Organisational Change Manager (OCM) - Principal Consultant at DXC, you will be responsible for the successful delivery of change management projects for customers. This includes designing, developing, and delivering change and training solutions as part of our customers’ programs of work and digital transformations.

The Principal Consultant will also be involved in pre-sales activities and be responsible for change management solutioning design and project scoping activities. As a Change Management Expert, the Principal Consultant will contribute to the development of DXC Consulting’s OCM practice as well as leadership and development of team members. Based in Melbourne, you would join a talented team of over 40, working across the country.

This role will:

• Lead change management for large-scale digital transformation projects, including:
  • Change management project planning and execution. 
  • Development and implementation of all change activities, including change strategy, change plan, stakeholder analysis, impact assessments, communication planning and development, training design and delivery, change interventions and business readiness.
  • Collaborate closely with all program workstreams (including DXC and customer: program/project delivery, technical and functional streams, testing and IT) to understand the scope and dependencies to align change planning and support engagement requirements.
  • Early identification of issues and roadblocks that will impact the project and the development and execution of strategies and tactics to mitigate or address these.
  • Monitoring and controlling the financial dimensions of a project 
• Pre-sale activities, including:
  • Assist in the response to RFPs and proposals, including change management solution design, scoping, and pricing based on customer requirements.
  • Meet with customers during the sales process to understand requirements and present relevant information as a Change Management expert.
• Client Relationship Management, including:
  • Ability to establish, build and manage long-lasting relationships with clients and internal stakeholders.
  • Positively influence and develop long-term business relationships with key customers through excellent customer service, strategic advisory and project delivery.
• Team Leadership and Management, including:
  • Lead and participate in knowledge-sharing activities within the team and across the organisation through our established Community of Practice.
  • Develop and mentor team members to uplift overall team capability.

The skills you will bring

• Significant experience (8+ years) leading effective change management on large-scale transformative programs that include changes to workforce, culture and ways of working.
• Knowledge of change management principles, methodologies, and tools and demonstrated ability to effectively apply, adapt, and scale to suit the required context.
• Proven ability to successfully perform in high-pressure environments, managing competing priorities, deadlines, managing scope and commercial constraints.
• Superior verbal communication skills.
• Superior written skills coupled with attention to detail.
• Demonstrated capability in solution design, project scoping and presales activities.
• Demonstrated ability to lead and transfer skills to team members.
• Work with integrity, self-awareness and empathy.
• Desirable: Experience in Human Centred Design and Agile ways of working.
• Desirable: Previous experience leading change management stream for a complex ERP programour working environment

Our culture and benefits

DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC

As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work. Some of these include;
 

• Extensive resources to support your onboarding and continual development including DXC University
• DXC Recognition, our global virtual platform that fosters a culture of appreciation and celebration with real-time reward and recognition
• We know that great people refer great people. We will reward you when you bring your friends and family to work at DXC
• More time to do the things you love with flexible leave options, including purchased leave
• Take time to give back with charitable and emergency services volunteer days
• Well-being matters to us and our Employee Assistance Program is there to support you and your family
• And of course, all the basics; novated leasing, discounted health insurance, paid parental leave and many other discounts

We are an Equal Opportunity Employer

DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge. We stand by the ‘bring your whole-self to work’ philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow.

Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. In addition, DXC Technology is committed to working with and providing reasonable accommodation to support qualified individuals with physical and mental disabilities.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.