Posted:
4/22/2026, 1:37:01 AM
Location(s):
Somerville, Massachusetts, United States ⋅ Massachusetts, United States
Experience Level(s):
Junior
Field(s):
Customer Success & Support
Workplace Type:
Remote
Pay:
$18–$25/hr
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
M-F 2:00pm-11:00pm 40 hrs / week
Qualifications
Education
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree?
Yes
Licenses and Credentials
Class D Passenger Vehicle Driver's License [State License]
Experience
Experience in a healthcare or customer service role 1-2 years preferred
Knowledge, Skills and Abilities
- Ability to handle patients with care, demonstrating empathy and patience.
- Strong communication and interpersonal skills.
- Ability to work effectively in a team and in a fast-paced environment.
- Basic knowledge of medical terminology and hospital procedures.
- Ability to lift and maneuver patients and equipment safely.
Candidates will need to obtain a medical card through Occupational Health upon hire and will be subject to random drug and alcohol testing.
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$17.71 - $25.28/Hourly
Grade
2
EEO Statement:
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Website: https://www.massgeneralbrigham.org/
Headquarter Location: Somerville, Massachusetts, United States
Employee Count: 10001+
Year Founded: 1994
IPO Status: Private
Industries: Health Care ⋅ Home Health Care ⋅ Medical
Visa Sponsorship: Sponsors work visas