Onsite Leasing Ambassador – BTR

Posted:
11/11/2024, 4:00:00 PM

Location(s):
Chattanooga, Tennessee, United States ⋅ Tennessee, United States

Experience Level(s):
Junior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Workplace Type:
On-site

Location

Chattanooga - 1705 Henegar Circle

Business

We are a leader in the single-family rental (SFR) Aggregation space with over 10,000 homes across the Southeast and Midwest. Maymont Homes was founded in 2011 to bring technology to the single-family rental space. Over the years we have become a full-service acquisition, renovation, and property management company growing throughout the South and Midwest. By the application of efficient processes enabled by advanced software, our company can provide clean, safe, affordable housing to thousands of people. We strive to offer better living opportunities for individual families, which ultimately improve the lives in the communities we serve!

Job Description

Primary Responsibilities: The Onsite Leasing Ambassador (BTR) is primarily responsible for acting as the face of the community. 

Primary duties will include:

  • Ensuring the community and homes are prepared for daily leasing activities.
  • Welcoming prospects and guiding them through community and home tours.
  • Providing information on the leasing process and answering community-related inquiries via telephone, in person and email.
  • Utilizing property management software (Quickbase, MRI, CMS, Birdeye Reputation Management etc.) to manage social media, reputation management, resident and prospect data efficiently.
  • Conduct in person move in welcome visits.
  • Following up with prospects and new residents to ensure satisfaction and foster positive relationships.
  • Respond promptly and courteously to resident and client/owner concerns and take proactive actions to resolve issues.
  • Participate in weekly feedback with upper leadership regarding prospect interest and communicate any challenges observed.

Skills & Competencies:

  • Associates degree or higher is preferred, but not required.
  • 1 or more years of experience in Real Estate, Sales, Leasing, Property Management, Customer Service 
  • Knowledge in fair housing and local real estate laws, is preferred.
  • Intermediate knowledge of Word, Excel and PowerPoint; advanced preferred
  • Demonstrated strong written and verbal communication skills
  • Demonstrated customer service skills in fast paced environment
  • Detail oriented, with the ability to produce high quality work in a deadline-oriented environment and an ability to multi-task
  • Ability to thrive in a high volume, data entry and processing work environment

Essential Job Functions:

  • Act as an onsite leasing representative of Maymont Homes at our model home.
  • Other duties, as assigned by supervisor or leadership team.

Key Metrics & Responsibilities

  • Lease an assigned number of homes per month, subject to property availability.

Why work for Maymont Homes ​?

Our Mission – “We Positively Impact the Lives in the Communities We Serve”. We do this through the work we do and the volunteer efforts that the company sponsors. You can make a difference in your community while you work!

Outstanding benefits package – our benefits are provided by Brookfield and offer immediate 5% match on the 401(k) plan, wellness credits that significantly reduce the employee cost for health care coverage, and up to 160 hours of PTO per year for full time employees.

Huge parent company – support and backing from Brookfield Asset Management, one of the largest real estate asset management companies.

Career growth – with our plans for growth and expansion into new markets, there are many opportunities to move up within the company.

Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. #MYMT