Job Description
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Job Title:
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Sales Director - Singapore
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Department:
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Sales
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Reports to:
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Chief Revenue Officer (in London)
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Jurisdiction:
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Singapore
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About Elwood
Elwood Technologies is a FCA regulated firm that provides end-to-end institutional-grade digital asset Execution, Liquidity Access and Portfolio Monitoring & Risk Management Software. Built with institutions for institutions, Elwood’s EMS offers best available price execution, smart order routing and algorithmic tooling alongside a traditional finance grade Portfolio Management System.
Our seamless end-to-end platform connects to global crypto exchanges, custodians, and liquidity providers, via a single Application Programming Interface (API). Elwood provides market infrastructure at scale, enabling financial institutions, neobanks, and corporations to access digital asset markets quickly and efficiently.
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Summary/Job Purpose
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To Join our Sales Team based in Singapore where you will contribute to the lead generation, marketing and analytical requirements of the Singapore office whilst working closely with the Product Team. The Sales Director role acts as a single point of contact for existing clients who are utilising Elwood products and services, while also actively working to expand our client base. They represent the client internally and are able to navigate the organisation efficiently in order to drive timely outcomes.
They will be responsible for achieving revenue targets and retaining a loyal client base. The successful candidate will have a client centric approach; delivering services, solutions and strategies that represent value for our clients. They are a key part of the Front Office team and as such will be expected to work in line with the company’s strategy as well as contributing fresh strategic ideas that can benefit the business.
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Role Responsibilities
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- Quota-carrying salesperson responsible for achieving and surpassing Annual Contract Value revenue targets
- Generating business from existing and new clients
- Building long term mutually beneficial relationships with clients
- Single point of contact for clients post-implementation and work collaboratively across all Elwood functions to champion the client and drive outcomes
- Representing Elwood at external events
- Uphold a risk & compliance mindset at all times
- Providing a proactive and service led relationship for all clients
- Provide guidance to product development following product and data requirements received in the field and understanding of any potential regulatory requirements
- Working collaboratively with the rest of the team
- Consistently upholding the company culture, core values and principles with a risk and compliance mindset
- Manage sales pipeline process and reporting as instituted in the Sales department
- Report on competitive landscape
- Act as an ambassador for the company at conferences
- Monitor customer satisfaction with existing clients to ensure service delivery
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Competencies
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Values
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- Accountable: Takes responsibility for efficiently carrying out the roles, to meet and exceed the expectations of colleagues and intermediaries
- Aligned: Focused on delivering outstanding outcomes and a brilliant experience for all stakeholders
- Approachable: Exhibits friendly dialogue with our stakeholders, intermediaries and colleagues and shares our knowledge and expertise where appropriate
- Good teamplayer: Proactive member of the team, looking to assist individuals within the team
- Open and transparent: Open to new thoughts and ideas whilst finding new ways for their ideas to work and willing to listen to others. Transparent in all dealings within their role
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Qualifications / Knowledge
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- Account management or sales experience with Front End trading systems and/or in FX, Equities, Crypto or the Payments industry
- Understanding of financial services and the crypto market
- Strong entrepreneurial skills and a natural ability to spot opportunities for revenue generation
- Accountable individual that is willing to take a wide range of responsibility across several different areas within the business
- Understands, embraces, and adds to the culture. Acts as an ambassador for the business and its business model
- Personable and has the skills to build rapport and establish personal relationships
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Systems
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Compliance
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- An understanding of compliance with all relevant regulations, policies and procedures
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Core Competencies / Skills
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- 5+ years of experience in Sales and Business Development with Front End trading systems and/or in FX, Equities, Crypto or the Payments industry
- Motivation to succeed and deliver results in line with expectations
- Ability to work under pressure with strong attention to detail
- Effective communicator with strong emotional intelligence
- Good organisational skills while maintaining the ability to work in a fast-paced environment, to pivot and adapt to changing requirements, while maintaining a consistent attention to detail
- Ability to understand challenging problems, find solutions and drive process improvement
- Proven track record of generating new business and achieving revenue growth
- Ambitious and target focused with a drive to succeed
- Willing to travel
- Ability to work under pressure and to tight deadlines
- Proven ability and desire to quickly learn new technologies
- Enthusiastic and reliable with a strong work ethic
- A genuine team player
- Passionate about technology
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Ethics
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- Maintains and promotes high ethical standards by demonstrating honesty, integrity and fair dealing at all times internally and externally, promoting and enhancing the good reputation of the business
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