What is the opportunity?

Royal Bank of Canada is seeking a dynamic Director, Retail Sales, Automotive Finance – Alberta to lead our retail sales efforts across the Alberta region. As a critical member of our leadership team, you will play a pivotal role as a leader, mentor, coach, and expert resource for our Retail Relationship Managers.

In this role, you will work closely with the VP, Automotive Finance – Alberta and National Office to build and execute a market strategy to grow market share and maintain portfolio quality. You'll guide the team to deliver on RBC and regional priorities while leading by example, partnering to win as One RBC and demonstrating the positive impact our team can have on client experience.

What will you do?

Practice Management

• Provide strategic coordination and regional best practices guidance to retail sales forces

• Coach and develop Retail Account Managers to drive desired behaviors and continuous improvement

• Share industry best practices and foster innovation within the team

• Broaden leadership skills across your sales force (change management, strategic leadership, sales management, performance management, and issue resolution)

Business & Risk Management

• Drive retail volume and market share increases through effective time and priority management

• Serve as the first point of contact for retail operations, including fraud investigations, escalations, and client care issues

• Ensure team accountability for results, performance, and continuous improvement

• Manage regular reporting and maintain data integrity

Implementation, Initiatives & Client Experience

• Facilitate integration of National Office retail initiatives across the Alberta region

• Prepare and coordinate retail meetings and strategic discussions

• Develop your team's ability to deliver exceptional client experiences

• Ensure proactive client planning and meaningful contact with all clients to understand needs and satisfaction

What do you need to succeed?

Must Haves

• 5 to 10 years experience in automotive finance  

• Proven leadership and team management experience

• Strong sales management and coaching background

• Demonstrated ability to drive business performance and market share growth

• Excellent communication and interpersonal skills

• Proficiency with CRM systems and sales management tools (e.g., SalesForce

Nice to Haves

• Commercial banking experience

• MBA or equivalent

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• Opportunities to do challenging work

Job Skills

Additional Job Details

CALGARY MAIN BRANCH, 339 8 AVE SW:CALGARYCalgaryCanada37.5Full timePERSONAL & COMMERCIAL BANKINGRegularSalaried2026-06-292026-07-06

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.