Want to shape how healthcare’s biggest moments are experienced—by leaders, customers, and the industry? 
This role sits at the intersection of customer experience, technology, storytelling, and influence. 

At CVS Health, we’re building the most consumer centric health company in the world. As Senior Manager, Influence – Strategy & Activation, you’ll bring our CX strategy to life through owning and driving our high impact events like: executive forums, industry roundtables, conferences and invite only experiences that connect real customer stories with technology and innovation. 

This is a highly visible role with the opportunity to: 

• Partner with teams enterprise-wide to create bold, technology forward CX experiences that influence senior leaders, policymakers, and industry partners 

• Turn authentic customer voices into moments that drive trust, credibility, and action 

• Partner across Technology, Marketing, Communications, Government Affairs, and Legal in a fastmoving, enterprise wide network 

• Own ideas from brainstorm through flawless execution—and see your work make real impact 

You’ll thrive here if you love turning ideas into action, navigating complexity, and creating experiences that matter. 

• Required Qualifications: 
  7+ years expereince in CX, customer advocacy, marketing, or communications; experience leading high-profile events or thought leadership; strong executive storytelling skills; comfort influencing in matrixed environments. 

• Bachelors degree 

• Proven experience and passion for building events that change people’s lives 

Why you’ll love it: 
Enterprise impact. Executive visibility. Creative ownership. Real customer influence. 

This role does not support sponsorship