This role is responsible to provide a variety of clerical/administrative support to human resources, the distribution center warehouse, and/or transportation operations. This may include, but is not limited to, new hire orientations, posting content to SpartanNash Go, preparing documents/correspondence, compiling and verifying data, running reports, sorting mail and preparing shipments, assisting with warehouse payroll/accounting functions, etc.; responsibilities may vary based on assigned distribution center. 

Here’s what you’ll do: 

• Respond to routine requests and inquires by phone, in person or by correspondence; ensure responses to inquiries are timely and accurate or direct to appropriate contact.  

• Gather information, compile data and prepare, run and/or distribute reports (i.e., KPIs/Key Performance Indicators, Transportation Metrics, etc.) as assigned for warehouse and transportation.  

• Sort and distribute incoming mail and prepare/process outgoing mail requests and shipping packages to service centers, vendors, retail stores, etc. as assigned.  

• Responsible to administer and reconcile petty cash accounts, product receipt and unloading fees, over-the-road driver allowance accounts, and other fund accounts (i.e., vending machines); ensure accounting information (i.e., checks for deposit, invoices, etc.) are submitted to the corporate accounting team in a timely manner.  

• Work with corporate accounting team as appropriate to include, but not limited to, deposit of daily checks, set up of expense/vendor accounts, processing reclaim invoices, processing charge-backs from coupons, coding invoices for accounting entry, etc.  

• Provide administrative support to warehouse operations to include, review and sort invoices and credits, process billing corrections; process Pay on Delivery (PODs) invoices, verify purchase orders and receiving records, follow up to resolve discrepancies and escalate billing and/or cash receipt issues in an accurate and timely manner. 

• Review data within the distribution center time clock and/or transportation paperwork and ensure the timely and accurate calculations, processing and input of warehouse/transportation payroll data within the Payroll/HRIS system.  

• Validate the accuracy of data and coordinate with Corporate Payroll department, as necessary, to ensure payroll data is available by required deadline to ensure timely processing.  

• Resolve any issues and/or respond to questions from associates in a timely manner.  

• Perform clerical tasks such as, but not limited to, copy, fax and/or print documents; prepare correspondence for distribution management, assemble, distribute and maintain department files and records accordingly.  

• Maintain department office supply inventory and order supplies as needed.  

• Support and assist with various programs such as associate recognition programs, culture activities, new hire orientation, wellness initiatives, etc. as required.  

• May assist with other warehouse operations and transportation clerical/administrative tasks as assigned, and may assist with shipping/receiving, inventory control, and warehouse functions as necessary.  

• Additional responsibilities may be assigned as needed. 

Here’s what you’ll need: 

• High School Diploma (Preferred) or GED. 

• One-year general clerical/office experience, preferably within a wholesale/warehouse environment.  

• Basic office and computer skills, including experience with Microsoft Word, Excel and PowerPoint. 

• Good written and verbal communication skills and customer service skills.  

• Must have attention to detail and effective organization, prioritization, multi-tasking and time management skills.  

• Ability to handle and maintain confidentiality of sensitive information.  

• Extremely proficient computer skills including Microsoft Office (Word, Excel and PowerPoint) required.  

• Able to work in a team environment as well as independently.  

• Must be able to work within a warehouse environment.  

• Basic knowledge of accounting/payroll processes helpful. 

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