Front Office Attendant

Posted:
11/26/2025, 10:44:08 AM

Location(s):
Western Australia, Australia

Experience Level(s):
Junior

Field(s):
Customer Success & Support

Workplace Type:
On-site

RAC Busselton Holiday Park is an award-winning holiday park, located on the doorstep of Busselton and Dunsborough. This unique park is nestled within 8 hectares of natural bushland but only a short 300-metre stroll to the white sands and crystal-clear waters of Geographe Bay.

We are currently seeking an enthusiastic and dedicated Front Office Attendant to join our team on a casual basis.

This role would be ideal for a local or someone looking to relocate from Perth or Busselton locals - own accommodation is preferred due to limited accommodation available on-site.

Join our close-knit team in this exciting, casual role and work with hospitality professionals from around the world to offer an unforgettable guest stay experience to our visitors.

What does every day look like for you?

You will spend your days:

  • Providing exceptional customer service at the front office, providing all guests a warm welcome to the park, and assisting with all aspects of their stay.

  • Answering incoming phone calls, aiding over the phone and via email.

  • Assisting groups with their bookings and stay at the park, including for school groups, weddings and events.

  • Assisting with general operations of the park.

What are we looking for?

  • Minimum 1 years' work experience.

  • Hold a Certificate II or higher in hospitality field or equivalent.

  • Outstanding customer service skills.

  • Previous experience in administration highly regarded.

  • Previous experience using NewBook or other guest reservation software (highly regarded but not essential).

  • Strong time-management, organisation and multi-tasking skills.

What can we offer you?

  • Full training

  • Competitive pay rates

  • Regular work hours

  • A supportive and caring work environment with a long-established business proud of their inclusive culture and opportunities

  • Priceless experience at our renowned resort

  • A chance to live and work in a beautiful part of Western Australia

How to Apply:

Please submit your resume by clicking 'Apply' today!

About RAC

With over 1.3 million members, RAC is one of WA’s most iconic and trusted brands striving to become “The driving force for a better WA”. As an Equal Opportunity Employer, RAC values inclusivity and promotes a workplace that actively seeks to welcome contributions from all people. If you need assistance or adjustments to fully participate in the recruitment process, please contact our Talent Acquisition Team.

RACWA HOLDINGS Pty Ltd

Website: https://rac.com.au/

Headquarter Location: Surry Hills, New South Wales, Australia

Employee Count: 11-50

Year Founded: 2010

IPO Status: Private

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