Junior Service Engineer

Posted:
4/20/2026, 10:26:52 PM

Location(s):
Dhaka, Dhaka Division, Bangladesh ⋅ Dhaka Division, Bangladesh

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Workplace Type:
On-site

Under minimal supervision, complete troubleshooting, installation, maintenance, and service repair needs on designated FMC equipment.
Effectively communicate and partner with teammates and colleagues
Maintain regular, frequent communication with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records on time.
Complete on-time and accurate Preventative Maintenance and Field Modification Instruction as needed.
May include application training of clinical or hospital staff on designated equipment.
A service report must be completed for all equipment related service tasks, such as installation, modification, upgrade, repair, and maintenance services.
Troubleshooting support by telephone and e-mail.
Ability to work in a team, set priorities and meet deadlines

Headquarter Location: Waltham, Massachusetts, United States

Employee Count: 10001+

Year Founded: 1996

IPO Status: Public

Last Funding Type: Post-IPO Equity

Industries: Biotechnology ⋅ Health Care ⋅ Medical ⋅ Medical Device ⋅ Pharmaceutical

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