Position Title:

Manager Food Services I

Job Group:

Professional & Scientific

Required Minimum Qualifications:

High school diploma or equivalent and 5 years of related experience

Job Description:

The Iowa State University Catering Team is seeking a qualified Manager Food Services I to oversee food service operations, onsite food production, facilities, and personnel. This position is responsible for supervising daily operations and ensuring the delivery of high-quality catering and food services.

The ISU Catering team is committed to creativity, collaboration, and exceptional service, delivering memorable experiences for clients across campus and beyond. Our talented culinary professionals and world-class chefs create innovative, made-from-scratch menus that showcase a wide variety of culinary styles and flavors. From crafting unique dining experiences to recreating cherished family recipes, our team is dedicated to exceeding client expectations and producing outstanding results. If you are passionate about food, hospitality, and creating unforgettable experiences, we encourage you to apply and become part of our team.

Example of Duties:

• Supervises and participates in ensuring the smooth running of the catering service’s catered meals ensuring the standards of quality, quantity, sanitation and efficiency are met.

• Assures that all customer needs are being met by providing a customer friendly environment, maintaining outstanding standards, maintaining current product knowledge, and all other components of catering services.

• Evaluates prepared food for flavor, appearance and temperature for the purpose of projected meal requirements and to minimize waste of food items.

• Inspects food/supplies to verify quantities, quality and specifications of catering orders.

• Supervise activities of assigned staff, including full-time staff and student employees.

• Assists with coordinating food service schedules in order to provide coverage for catered events.

• Establish positive working relationships with staff.

• Direct and participate in the training of all personnel in the established personal sanitation and safety standards.

• Creates and updates staffing schedule, monitors, grants/denies requests off and creates weekly schedules.

• Participates in requisitioning of food, equipment and supplies for the purpose of maintaining an adequate inventory and meeting budget goals.

Preferred Qualifications:

• Demonstrated experience supervising food service, catering, or hospitality operations, including oversight of daily service delivery and event execution.

• Strong commitment to customer service, with the ability to build positive client relationships and ensure customer satisfaction.

• Experience leading, training, and developing staff, including full-time and student employees, while fostering a positive and collaborative work environment.

• Knowledge of food quality standards, food safety, sanitation, and inventory management practices in a high-volume food service operation.

• Proven ability to coordinate staffing schedules, manage labor resources, and support operational efficiency while meeting budgetary goals.

This position is scheduled for 40 hours per week and requires flexibility to work varying shifts, including mornings, evenings, and occasional weekends, based on operational needs. Weekend work is required as needed but is not expected every weekend.

Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.

Application Instructions:
To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:

Resume/Curriculum Vitae

Letter of Application/Cover Letter

Why Choose Iowa State University?
Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental, as well as:

• Retirement benefits including defined benefit and defined contribution plans
• Generous vacation, holiday, and sick time and leave plans
• Onsite childcare (Ames, Iowa)
• Life insurance and long-term disability
• Flexible Spending Accounts
• Various voluntary benefits and discounts
• Employee Assistance Program
• Wellbeing program

If you have questions regarding this application process, please email [email protected], or call 515-294-4800 or Toll Free: 1-877-477-7485.

Appointment Type:

Regular

Number of Months Employed Per Year:

12 Month Work Period

Time Type:

Full time

Pay Grade:

PS806

Original Posting Date:

June 4, 2026

Posting Close Date:

June 18, 2026

Job Requisition Number:

R19338

Iowa State University does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, genetic information, sex, marital status, disability, or status as a U.S. Veteran. Inquiries regarding non-discrimination policies may be directed to Office of Equal Opportunity, 2680 Beardshear Hall, 515 Morrill Road, Ames, Iowa 50011, Tel. 515-294-7612, email [email protected].

 

General ISU compensation information can be found on the University Human Resources website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.