In This Role

• Manage user accounts, profiles, roles, permission sets, and security settings to ensure proper access and data protection
• Customize Salesforce objects, record types, fields, Lightning pages, and layouts to optimize user experience and data management
• Build and manage Flows, workflow rules, and approval processes, focusing on automation and efficiency
• Develop and maintain reports, dashboards, and data visualizations to support operational and leadership reporting
• Use Data Loader, Data Import Wizard, and other tools for data import/export, cleansing, and validation
• Conduct regular data audits, backups, and validations to maintain system integrity and compliance

• Write and maintain Apex classes, triggers, batch jobs, and scheduled processes for automation and integration
• Build Lightning Web Components (LWC) and Visualforce pages to extend system functionality
• Integrate Salesforce with third-party systems via APIs and middleware tools to enable seamless data flow
• Perform code reviews, unit testing, and user acceptance testing (UAT) to ensure solution quality and reliability

• Plan, manage, and execute deployments across sandbox and production environments using Change Sets, Ant Migration Tool, and Salesforce CLI (SFDX)
• Collaborate with QA and DevOps teams to support CI/CD pipelines and ensure smooth, low-risk releases
• Maintain detailed deployment and configuration documentation for traceability and compliance
• Monitor post-deployment performance and implement corrective actions as needed

• Act as a primary point of contact for Salesforce-related inquiries, enhancements, and troubleshooting
• Partner with business analysts, project managers, and end users to gather and refine requirements
• Deliver end-user training, create documentation, and promote best practices across the organization
• Participate actively in Agile ceremonies including sprint planning, retrospectives, and stand-ups to ensure alignment and timely delivery

• Monitor system health, identify areas for improvement, and implement performance enhancements
• Stay informed of Salesforce seasonal releases, evaluating and deploying relevant new features
• Maintain adherence to data governance, security, and compliance policies
• Support documentation of configurations, architecture, and integrations for transparency and audit readiness

Other Duties

• Other duties as assigned, in accordance with training and qualifications
• Uphold our core values and be a valuable member of the Four Hands team:
  • Be open and honest
  • Reach for excellence
  • Act with responsibility
  • Value the whole person
  • Enjoy the journey

The Ideal Person

• 4+ years of professional experience as a Salesforce Developer and Administrator
• Salesforce Certified Platform Developer I and Salesforce Advanced Administrator required
• Strong proficiency in Apex, SOQL, SOSL, LWC, Visualforce, and declarative automation tools such as Flows
• Proven experience with Salesforce deployments, upgrades, and integrations in multi-environment orgs
• Demonstrated ability to translate business needs into scalable, technical Salesforce solutions
• Strong analytical and problem-solving skills, with attention to detail and system scalability
• Excellent communication and stakeholder management across technical and non-technical teams