Cafe Grill Cook

Posted:
3/4/2026, 4:00:00 PM

Location(s):
Massachusetts, United States ⋅ Boston, Massachusetts, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Site: Brigham and Women's Faulkner Hospital, Inc.


 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.


 


 

Job Summary

Summary The majority of the Grill Cook responsibilities involve customer service and cooking short-order items. The Grill Cook performs a wide variety of duties relative to the handling, preparation, presentation and service of food. The Grill Cook fulfills customers' orders within regulatory, HACCP and CARES guidelines, maintains cleanliness of cafeteria server, and restocks grill area supplies. Does this position require Patient Care? Essential Functions-Attends department meetings, monthly in-services, training classes, etc., as assigned.
-Anticipates and meets customer needs; takes appropriate steps to rectify issues.
-Stocks and replenishes cafeteria items as needed (dispenser soda/CO2, frozen yogurt, soup, deli bar, grab-n-go cooler, hot food, etc.); according to dept. standards.
-Maintains cleanliness of cafeteria, server, and tray return areas.
-Maintains cleanliness and sanitation of all equipment, including cooking, hot-holding, refrigeration/freezer equipment, slicer, and utility carts.
-Demonstrates a positive and friendly attitude.
-Prepares catering orders as assigned.
-Prepares and serves daily menu cycle items for grill and deli station.
-Cleans and stocks area after each meal.
-Adheres to all HACCP and regulatory standards.
-Alerts supervisor to any concerns, discrepancies, product shortages, etc.
-Actively supports and upholds department goals to maintain or improve retail satisfaction.
-Demonstrates a cost-conscious attitude towards product and time utilization.
-Willingly adjusts schedule and/or job position to accommodate department’s needs.


 

Qualifications

Education High School Diploma or Equivalent preferred Can this role accept experience in lieu of a degree? Yes Licenses and Credentials Experience Prior food handling and/or grill cook experience preferred Knowledge, Skills and Abilities - Staff adheres to all I C.A.R.E. Standards. - Must be able to read menu items in English. - Must be able to communicate in English with customers. - Must have basic knife skills and be able top operate food service equipment including grill, fryer, slicer, and steam tables. - Independent judgment required. - Must be able to follow lengthy, detailed instructions. - Must be able to read, comprehend and follow recipes. - Must be able to juggle multiple tasks in a fast-paced environment. - Must be able to pleasantly handle large volumes of customer in peak hours.


 

Additional Job Details (if applicable)

Physical Requirements


 

Remote Type

Onsite


 

Work Location

1153 Centre Street


 

Scheduled Weekly Hours

0


 

Employee Type

Per Diem


 

Work Shift

Rotating (United States of America)


 

Pay Range

- /


 

Grade

SF1125


 

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.


 

EEO Statement:

2810 Brigham and Women's Faulkner Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.


 

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.