Join a Challenger
Being a traditional bank just isn’t our thing, so we challenge ourselves to get creative in providing innovative banking solutions for Canadians.
How do we get there? With a talented team of inquisitive and agile challengers that break through the status quo. So, if you’re passionate about redefining the future of banking—while having fun—this could be your next big opportunity.
Our company continues to grow, and today we serve more than 780,000 customers across Canada through Equitable Bank, Canada's Challenger Bank™, and have been around for more than 50 years. Equitable Bank's wholly-owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than six million members. Together we have over $138 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives. Our customers have named our EQ Bank digital platform (
eqbank.ca) one of the top banks in Canada on the Forbes World's Best Banks list since 2021.
The Work
The Director, Special Loans and Restructuring is responsible for direct oversight of the Commercial arrears and default management process, on assigned loans, with a focus on mitigating financial loss to the Bank. The incumbent will lead and mentor a team of professionals in managing and resolving Commercial defaults, assigned delinquencies, certain loans designated as “problem loans”, enforcing the conditions of the mortgage contract, implementation and development of recovery strategies (including applicable credit reviews/assessments) and support Commercial on complex breaches/matters as applicable. Portfolio under leadership and management includes commercial product types and asset classes across Canada while adhering to the Company’s established policies and procedures. The Director will also be responsible for managing their own commercial default files and problem accounts.
Key responsibilities include establishing, implementing and overseeing procedures to ensure that default/credit risk is thoroughly assessed and within the Bank’s risk appetite. The Director will manage, supervise and mentor the team to ensure individual/departmental responsibilities are being completed in accordance with Company policies, procedures and priorities. The Director will monitor the loans, as assigned, under the Watchcall report, resolution of delinquencies/collection, manage workflow and recommend and/or approve credit submissions on facilities according to assigned delegation of authority (as applicable).
Additional credit related and administrative duties are also required to support Senior Management. The incumbent is responsible for communicating and co-operating with external contacts as well as internal contacts/departments.
What we offer [For full-time permanent roles]
💰 Competitive discretionary bonus
✨ Market leading RRSP match program
🩺 Medical, dental, vision, life, and disability benefits
📝 Employee Share Purchase Plan
👶🏽 Maternity/Parental top-up while you care for your little one
🏝 Generous vacation policy and personal days
🖥 Virtual events to connect with your fellow colleagues
🎓 Professional development and comprehensive Career Development program
💛 A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience
The incumbent will be working hybrid and in office time will be spent working from Equitable Bank’s additional office space located at 2200-25 Ontario Street, Toronto, ON.
Equitable Bank is deeply committed to inclusion. Our organization is stronger and our employees thrive when we honour and celebrate everyone’s diverse experiences and perspectives. In tandem with that commitment, we support and encourage our staff to grow not just in their career path, but personally as well.
We commit to providing a barrier-free recruitment process and work environment for all applicants. Please let us know of any accommodations needed so that you can bring your best self to the application process and beyond. All candidates considered for hire must successfully pass a criminal background check and credit check to qualify for hire. While we appreciate your interest in applying, an Equitable recruiter will only contact leading candidates whose skills and qualifications closely match the requirements of the position.
We can’t wait to get to know you!