Join Martin's Point Health Care - an innovative, not-for-profit health care organization offering care and coverage to the people of Maine and beyond.  As a joined force of "people caring for people," Martin's Point employees are on a mission to transform our health care system while creating a healthier community.  Martin's Point employees enjoy an organizational culture of trust and respect, where our values - taking care of ourselves and others, continuous learning, helping each other, and having fun - are brought to life every day.  Join us and find out for yourself why Martin's Point has been certified as a "Great Place to Work" since 2015.
 

Position Summary
 

The intern will provide support for various patient care quality improvement initiatives primarily through supporting teams in obtaining patient records to support holistic patient care. These clinical documents are part of a patient’s electronic medical record and will need the interns support in updating electronic record systems thoroughly and accurately. This role involves providing excellent customer service with a focus on patient centered care and improving health outcomes.


This position is based onsite at our 331 Veranda St, Portland, ME location. Beginning in late May, the duration of the internship program is 12 weeks. Interns must live in Maine throughout the duration of the internship program.

Job Description

Employees are expected to work consistently to demonstrate the mission, vision, and core values of the organization. 

Primary responsibilities include:

• Meticulous maintenance of patient outreach efforts
• Analysis of patient chart information
• Data tracking
• Supporting clinical staff in obtaining and managing hospital records
• Outbound patient communication

Position Qualifications

There are additional competencies linked to individual contributor, provider, and leadership roles. Please consult with your leader to discuss additional competencies that are relevant to your position.

Education

• Currently enrolled in a two or four-year undergraduate degree program

Experience

• Experience working in an administrative and/or customer-service oriented environment preferred

Knowledge

• Possesses a general understanding or desire to learn medical terminology and abbreviations

Skills

• Working knowledge of Microsoft Office products and other technologies (Excel, Word) as required

Abilities

• Genuine interest in the health care field
• Ability to provide the highest level of customer service both to internal and external customers, with excellent interpersonal and communication skills
• Analytical and problem-solving skills with strong attention to detail
• Ability to handle confidential and sensitive information in a discreet and professional manner
• Ability to collaborate with team members and all internal departments
• Ability to work independently and collaboratively, and be able to prioritize tasks within an assigned project under deadlines

This position is not eligible for immigration sponsorship.

We are an equal opportunity/affirmative action employer.

Martin's Point complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected]

Do you have a question about careers at Martin’s Point Health Care? Contact us at: [email protected]