Logistics Coordinator/Logistics Site Manager

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KEY EXPECTED ACHIEVEMENTS:

• Ensure application of Health and safety rules with full compliance to local regulations as well as Michelin group directives
• Managing in the ERP inventory consistency with WMS by allocating the right inventory in the right sub-inventory (old dot, damaged, returns, etc.) and correcting stock discrepancies in the ERP.
• Guarantee the execution of deliveries to ensure compliance with the delivery timescales and the costs.
• Optimize load plans in accordance with delivery dates, filling rates & customer requirements, with 3PL
• Ensure smooth operations and adjust inbound/outbound capacities with 3PL and 3rd parties.
• Adjust van runs in accordance with customer lead time, delivery calendar.
• Ensure compliance with the Original Commitment Rate (OCR) to customers.
• Propose adjustments to the Region (inland lead time / capacity storage) for optimum efficiency.
• Manage requests by providing timely answers to queries, closing the loop with customers and implementing corrective actions to eliminate recurrences.
• Be the contact person for any initiative or action with local authorities (customs, etc.)
• Ensure compliance to internal control and audit procedures

Safety:

• Collaborate with different stakeholders to make sure safety policies are up to date.
• Training to the team members (internal and external) and to visitors on safety policies and procedures.
   

Logistics:

• Steer the business with regards to Customs, Logistics operations, Financial  etc.  by planning and leading weekly meetings with internal and external stakeholders 3PL, BSC Support teams, agency teams.
• Steer Operations planning on a weekly basis and a daily basis to make sure the customer is provided with accurate visibility and informed of any changes proactively.
• Follow up on stocks and accurate reporting for internal control
• Responsible for the Logistics performance of their perimeter (log cost / ton , Cost /Turnover rate   , Inventory quality and integrity … )
• Lead progress plan for his / her perimeter (cost optimisation , continuous improvement … ) following lean methodology and tools , and aligned to region PESC ambitions ( SC Economic Performance )
• Lead tendering process and related network studies and ensure end to end logistics budgets are under control when contract renewals or new business set up launch.
• Ensure all processes deployed within the internal control work frame and compliant to the group directives
   

CSR (Customer Service Representative):

• Order Processing: Create Sales orders ensuring the correct pricing is being used and that the items setup is well done.
• Work closely with the customer to assess PIPO (Phase-in Phase-out) and ensure a smooth portfolio.
• Balance the volumes and planned orders with multiple customers.
• Invoice processing and POD (Proof of Delivery): prepare invoices, BL, credit notes for each delivery.
• Ensure the cumulative orders are aligned between customers systems and our internal systems.
   

BI (Data Visualization & Reporting):

• Deploy dashboards for up-to-date data and reporting.
• Ensure data accuracy through regular updates, maintenance and review with the team.
   

Customs Activities:

• Communicate the HS codes from Trade automation tool.
• Control the HS codes in Trade automation and highlight any mismatch to the team.
• Verify and validate all customs documentation accuracy with the Import team and make sure no errors are detected.
• Collaborate with Customs authorities to make sure all their queries are answered especially related to authorized economic operator, norms and regulations, etc.