Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Possible.

You will be responsible for order modification and allocation of available stock to customer orders when stock is constrained, delivering against service and fill rate targets.

How you will contribute

You will:

• Manage the order fulfilment process, respecting the customer segment and channel mix
• Balance supply constraints and delivery of service levels through cross-functional alignment
• Use appropriate tools and processes such as availability checks and stock allocation rules
• Effectively manage new product introductions and product withdrawals to maximize sales and to minimize write-offs

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

• Good numerical, analytical and logical reasoning skills
• Microsoft office applications
• High-level of SAP competence
• An FMCG/CPG company
• A customer-facing role within customer service, logistics or sales
• Experience in an order-to-cash environment
• Experience in customer service, logistics and sales
• Good knowledge of the total supply chain/order-to-cash process
• Strong analytical and problem-solving skills

More about this role: The VMI Planner oversees and manages the complete the process, from customer orders being placed to the products being delivered to the customer. This role plays a key part in ensuring accurate and timely order execution while driving process efficiency across the supply chain

What you need to know about this position:

❖ Order Management:

1. Manages and maintains the customer's inventory replenishment levels and stock models based on approved schedule and agreed upon targets.

2. Monitors and analyzes utilization, product availability, pricing, and lead times to prepare VMI models.

3. Understands all VMI parameters, calculations and data feeds to accurately generate replenishment orders.

4. Develops reports to track all metrics and identify trends or issues that impact inventory levels.

5. Expedites and resolves any shipping, delivery, ordering or system issues that may impact expected inventory replenishment targets.

❖ Key focused areas:

1. Performance Metrics: Monitor and improve Key Performance Indicators (KPIs) such as On-Time In-Full (OTIF), inventory turnover, and service levels.

2. Logistics Optimization: Coordinate with transportation and logistics teams to improve order saturation and optimize truckload volumes.

3. Customer Collaboration: Maintain regular communication with customers to align on forecasts, promotions, and replenishment strategies.

4. System Maintenance: Utilize ERP/SAP systems to maintain accurate replenishment data and manage system parameters.

5. Other tasks assigned by Line Manager.

What extra ingredients you will bring:

- Minimum 2 year of relevant experience in order management, logistics, or warehouse operations.

‐ Bachelor degree from a recognized university.

‐ Strong organizational skills and attention to detail.

‐ Excellent problem-solving and communication skills.

‐ Familiarity with logistics or order management software is a plus.

‐ Proficient in English and Microsoft Office, SAP/ERP

‐ Proficient in data analysis skills (Microsoft Power platform, SQL, Python, etc.)

Number of Openings Available

0

No Relocation support available

Business Unit Summary

Headquartered in Singapore, Mondelēz International’s Asia, Middle East and Africa (AMEA) region is comprised of six business units, has more than 21,000 employees and operates in more than 27 countries including Australia, China, Indonesia, Ghana, India, Japan, Malaysia, New Zealand, Nigeria, Philippines, Saudi Arabia, South Africa, Thailand, United Arab Emirates and Vietnam. Seventy-six nationalities work across a network of more than 35 manufacturing plants, three global research and development technical centers and in offices stretching from Auckland, New Zealand to Casablanca, Morocco. Mondelēz International in the AMEA region is the proud maker of global and local iconic brands such as Oreo and belVita biscuits, Kinh Do mooncakes, Cadbury, Cadbury Dairy Milk and Milka chocolate, Halls candy, Stride gum, Tang powdered beverage and Philadelphia cheese. We are also proud to be named a Top Employer in many of our markets.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

Regular

Order Management (OTB)

Customer Service & Logistics