This position will be on a Hybrid schedule 1-3 days per week in the LA office, dependent on events and other activities as noted by team lead. 

JOB RESPONSIBILITIES 

CRM / Community Platform Launch Support 

• Support the launch of the new CRM/community platform, including testing, debugging, and identifying usability improvements 

• Assist with data uploads, tagging, and ongoing creator database management (e.g., accuracy, completeness, consistency) 

• Help establish sustainable workflows for platform upkeep and internal team usage (process documentation, templates, best practices) 

• Support internal adoption by developing simple training materials and communications (guides, FAQs, update notes) 

Reporting & KPI Support 

• Assist with tracking and reporting key Creator Community KPIs (e.g., creator engagement levels, participation, program touchpoints) 

• Help maintain clean data inputs to ensure reporting is accurate and actionable 

• Support ongoing refinement of definitions and tracking methods across creator segments 

Creator Community Strategy & Execution 

• Support Ross and team leadership with creator community planning, organization, and execution across initiatives and touchpoints 

• Assist with competitive analysis and trend monitoring across creator platforms, brands, and community programs 

• Provide operational support for creator events and experiences (planning assistance, prep materials, follow-up tracking) 

• Strategic support for Creator community value exchange opportunities including seeding, discount distribution and others  

• Creator demo scheduling support  

• Capture content of creator activities & events for internal reporting needs  

• Support Community & DIY 360RA content initiatives including content tracking and updates  

Cross-Functional Coordination 

• Coordinate with internal stakeholders as needed to gather inputs, align updates, and keep workflows moving 

• Help manage timelines and task tracking across CRM and creator community initiatives 

QUALIFICATIONS FOR POSITION 

• Currently enrolled in a Bachelor’s program (Junior/Senior year preferred) 

• Interest in creator communities, creator marketing, partnerships, digital platforms 

• Strong organization and attention to detail; able to manage multiple workstreams at once 

• Comfortable working with data and systems (spreadsheets, dashboards, basic CRM concepts) 

• Strong written & verbal communication skills (clear, concise internal updates and documentation) 

• Self-starter mindset with ability to work independently and problem-solve in ambiguity 

• Interest/passion for music, entertainment, audio culture, or creator ecosystems (music, film/TV, gaming) 

• Clear understanding and enthusiasm for industry trends and consumer behavior among cohorts 

• Basic understanding of creative roles in music workflow and basic tools (headphones, microphones DAW’s).  

• Prior internship, campus leadership, or project experience in community management, marketing, operations, or digital platforms 

• Familiarity with CRM tools, CMS systems, community platforms, or marketing analytics/reporting a plus