See Additional Job Description for more concise information

The Compl Bus Control Officer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

• Contributes to the development, maintenance and implementation of enterprise wide standards and strategies to strengthen and enhance the Bank's risk and controls program
• Manage and facilitate Operational Risk Independent Assurance exams on behalf of Core Operations businesses teams
• Provides guidance to Core Operations officers and their business partners globally in all matters affecting business risk and control
• Identifies and analyzes Core Operations Business risks, emerging risks, and regulations
• Leads Strategic projects as assigned
• Has the ability to operate with a limited level of direct supervision
• Can exercise independence of judgement and autonomy
• Acts as SME to senior stakeholders and /or other team member
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years experience in financial services with a demonstrated understanding of relevant business risks and controls.
• Experience with exam management and ability to effectively communicate with Internal Audit, ICRM, and Operational Risk Management officers and senior business leaders.
• Demonstrated understanding of MCA program and how Citi classifies processes, risks, controls and monitoring.
• Balanced blend of analytical skills, problem solving, and reporting and communication skills
• Ability to assess business transactions and products in terms of the associated risks
• Advanced organizational skills including attention to detail, multi-tasking and following up
• Experience using databases and other tracking tools to enforce global consistency
• Excellent writing and presentation skills
• Experience working collaboratively across various areas of the organization and presenting to senior management

Education:

• Bachelor’s/University degree or equivalent experience, potentially Masters degree

Additional Job Description

•    Serves as the liaison between Core Operations business process owners, and 2nd/3rd line Compliance and Internal Audit teams to monitor and manage the flow of information for audits and exams to ensure business compliance with laws, regulations, and policy requirements across key/complex risk levels.
•    May support any area of the business (organizationally, regionally or product-wise) from an audit/exam perspective, including regular engagement with Senior Business Level Officers, Legal, Risk, and Compliance regarding complex matters.
•    Utilizes project management methodology from the initiation, planning, control requirements, execution, and closing phases of each audit and exam within Core Operations and assists with drafting specific Corrective Action Plans when issues are identified.

 

What We're Looking For

• Initiates and develops relationships with others throughout the business unit and the company in order to identify and understand business needs.
• Implement solutions to improve control effectiveness and results.
• Ensure a culture of accountability, integrity and respect.
• Works audits, exams, and ad hoc projects as assigned to support improvements. 
• Experience in establishing and maturing risk-based programs.
• Experience in leading integrated operational audit and advisory projects through the lifecycle (scoping, planning, fieldwork, reporting and follow-up).
• Ability to construct well-targeted evidence packages within the context of business and industry, as well as operations and practices.
• Knowledge and experience in financial, process, operational, and technology reviews, as well as risk assessments
• Strong organizational, research, verbal, and written communication skills.

 

Preferred Qualifications

•    6-10 years Audit, Compliance, Risk and/or Control related experience

•    Big 4/Consulting and industry background in Banking Operations
•    Professional certification (Certified Internal Auditor, Certification in Risk Management Assurance, Certified Public Accountant, Lean Six Sigma Black Belt)

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Job Family Group:

Compliance

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Job Family:

Business Control

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Time Type:

Full time

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Primary Location:

Ofallon Missouri United States

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Primary Location Full Time Salary Range:

$107,120.00 - $160,680.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

Mar 31, 2025

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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