Position Overview

Account Management at MullenLowe is about more than just client service (although we do that, too). As the connector between clients, partners, and the agency, everyone in Account Management is required to be hyper-adaptable and flexible, offering thoughtful builds in creative development, passionately selling through a campaign, mediating between different points of view and keeping things fair, having tough conversations for the good of the relationship and work — and, of course, being a positive, awesome person people always want to have in the room. Account Management is expected to be the persuasive, resilient, and relentless force it takes to helps great work get made, combining sharp points of view on both business and creative.

The Account Executive possesses an unwavering attention to detail that smoothly drives projects from outset through final implementation, and a solid sense of collaboration and partnership with internal and day-to-day client partners. The Account Executive is the day-to-day project owner and last line of defense before work is released.

Responsibilities

• Implements tactical plans and daily program execution to accomplish delivery of integrated client advertising campaigns (i.e. video, radio, digital/social, print & OOH, etc.) under the guidance of senior account team members.
• Participates in face-to-face client meetings; leads status calls, manages status docs and provides updates on project progress; engages with clients independently on small tactical initiatives under the guidance of senior account team members.
• Maintains internal and client contact reports, manages status reports, provides competitive and market research as assigned.
• Interacts with cross functional (Creative, Production, Project Management, etc.) brand team members to ensure regular and accurate exchange of client feedback and information.
• Coordinates with Finance to resolve issues with billing, estimates, and reconciliation, as directed by Supervisor.
• Partners closely with Strategy to prepare creative briefs, ensuring all work delivered is "on brief" and manages assets/trafficking.

Qualifications

• Education: Bachelor’s degree required; or equivalent work experience in the advertising industry.
• Experience: 2+ years’ experience required; advertising agency experience required.
• Experience leading integrated campaign development; heavy emphasis on broadcast TV/video, OOH and Social.
• Storytelling ability through Keynote, PPT, etc.
• Entrepreneurial spirit. Openness and ability to wear many hats and get hands dirty when necessary.
• Software: Proficiency in MS Office applications (Excel, Outlook, PowerPoint, Word, etc.), Google G-suite applications.
• Communication: strong written and verbal communication required; ability to present well and read a room.
• Soft Skills: Strong organizational skills, ability to multitask in a fast-paced environment, attention to detail.

• Other duties as assigned*