How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Job Summary:

The Senior Business Intelligence Analyst works directly with leaders and clinical teams within the organization to help provide meaningful analytics and has insight to move forward on specific high-level system quality and operational improvement goals. This analyst will ideally have strong critical thinking skills and the ability to communicate directly with clinical and operational leaders in a way they can understand through effective meetings and presentations. In addition, the candidate will be expected to have or develop understanding of the metrics to provide proactive and independent analyses.
The Senior Business Intelligence Analyst is expected to comfortably represent the department within the organization and independently gather requirements from customers at all levels, select the best tool to create complex interactive visualizations, reports, and dashboards to support business decisions, and design, develop and distribute the analysis or visualization. The Senior BI Analyst also coordinates with Subject Matter Experts (SME), the Data and Insights Team and IT to ensure proper governance of the data and appropriate data structures for reporting are in place. This individual will serve as a SME regarding the tools and techniques used for visualization of information and deliver timely, accurate and actionable information to the organization.

Core Responsibilities and Essential Functions:

Analytics and Visualization Development
* Work directly with the customer to understand the business requirements for information needs.
* Serve as an expert in selection of the most appropriate visualization tool and delivery mechanism for requests. This includes selection of the best graphical or numerical representation of the information and the appropriate level of interactivity and drill down.
* Design, develop, document, and distribute the selected visualization while working with the customer within the guidelines of the Wellstar Data and Insights framework.
* Serve as a mentor and resource to BI Analysts and Specialists and provide audits and feedback on their development work.
* Develop appropriate level of insight to and understanding of the information being analyzed and apply credible qualitative and quantitative methods of analysis considering the type of data being measured insuring statistical validity wherever possible.
* Deliver end user training to the customer on the use of the tools and method of interpretation of the visualization.
Collaborate with customers, Data and Insights team and IT on data structure needs, governance and meaning
* Act as a liaison with the customer to communicate data structure or metric needs for appropriate data model build to the Data and Insights team members and counterparts in IT responsible for data warehouse and data model build.
* Develop a working knowledge of the lineage, metadata and overall meaning of data being analyzed and lead BI Specialists and BI Analysts in documenting appropriately per Wellstar guidelines.
* Identify and source where possible, data quality issues impacting analyses and bring issues to leadership and other appropriate individuals attention.
* Apply appropriate statistical and mathematical principles to all analyses.
* Have a working understanding of benchmarking and comparative analysis techniques and interpretation.
* Develop an excellent understanding of data transformed, managed, and reported specifically by the team (e.g., population health, care management, care coordination, utilization management, community health, Wellstar Clinical Partners etc.)
Organizational expert technologically regarding data analytics and visualization
* Maintain an excellent understanding of relational databases in concept and how to practically work with the data housed therein.
* Maintain an outstanding understanding of a wide variety of technology tools used by Wellstar to present information (e.g. SQL, SSRS, Advanced MS Excel, MS SharePoint, SAS, and other tools)
* Serve as a training and informational resource for BI Analysts, Specialist, and others within the organization.
* Continually look to maintain, grow, and develop knowledge and skills in applicable tools
* Develop an understanding of current visualization best practice and trends
Other Duties
* Understand process improvement techniques utilized at Wellstar and practice them with your own work processes. Act as a leader within the BI team on process improvement efforts to improve productivity and quality of output.
* Participate in departmental and cross-functional teams as needed.
* Work independently and multi-task effectively on multiple assignments as needed.
* Communicate effectively and appropriately with all levels of leadership and staff within the organization.
* Other duties as assigned.
Performs other duties as assigned
Complies with all WellStar Health System policies, standards of work, and code of conduct.

Required Minimum Education:

BS/BA in Information Systems, Computer Science, Engineering, Statistics Required or
similar technical degree Required or
BS/BA in another field with significant work experience in data analytics and visualization. Required and
Clinical educational background Preferred

Required Minimum License(s) and Certification(s):

All certifications are required upon hire unless otherwise stated.

Additional License(s) and Certification(s):

Required Minimum Experience:

Computer/data entry experience. Required and
Minimum 6 years working directly with customers from requirements gathering, functional design, development, and delivery of interactive data visualization. Required and
Minimum 6 years working with complex data sets in a relational database environment with tools such as SQL Server, MS Access, SAS, MS Excel, and other 3rd party visualization tools such as Tableau and Power BI. Required

Required Minimum Skills:

Ability to communicate with various members of the healthcare team.
Ability to use Excel, Word, Power Point and have basic computer operational knowledge.
Strong background in designing and building publication-ready interactive and self-guided data visualizations using Tableau, Power BI and/or other BI tools along with diverse sets of structured and unstructured data.
Strong aptitude toward understanding technology concepts and techniques and learning to use new data management and presentation toolsets.
Familiarity with SQL or other common query language recommended.
Advanced skills working with relational database structures and concepts.
Familiarity with common statistically appropriate means of data and process analysis.
Personal desire for continuous knowledge and skill growth and development.
Excellent analytical and problem-solving skills.
Strong attention to detail and accuracy and a sense of personal accountability.
Self-motivated and well organized with strong time management skills.
Ability to work independently or in a team environment and act as a mentor to less experienced team members.
Strong interpersonal communication skills and the ability to work well with all levels of the organization

Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.