Work Flexibility: Hybrid or Onsite

Position Description: Vocera Now a part of Stryker is seeking a highly motivated Staff Engineer with background in Linux and wireless networks. The role involves diagnosing and resolving intricate customer technical issues, requiring deep technical knowledge, analytical skills, and excellent problem-solving abilities. As a member of our world-class engineering team, you will collaborate with experts in Linux kernel development, networking, security, and application engineering to develop innovative mobile and wearable communication products. This position will report into the Senior Manager R&D.

Who we want:
 

• Analytical problem solvers, people who go beyond just fixing to identify root causes, evaluate solutions, and recommending changes to prevent future issues

• Dedicated achievers, relentless about quality, people who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations

• Goal-oriented developers, keeping the customer and system requirements squarely in focus, people who deliver safe and robust solutions

What you will do:

• Lead efforts to resolve customer service outages in an expedited manner and minimize the disruptions experienced by the clinical staff

• Analyze problems and apply any feasible mitigations to minimize disruption if a permanent fix is not immediately available

• Record relevant data regarding a production issue, provide problem summary to non-subject matter experts

• Collaborate with the Quality Assurance department to communicate production related problems and coordinate the associated validation prior to customer deployment; incorporating new tests into the standard validation workflows

• Investigate and solve customer infrastructure problems (i.e. focus on wireless related issues) that may be indirectly causing production problems, conduct functional and performance characterization to extract evidence of root cause

• Work with the development teams to improve quality and support of production issues

• Tackle related engineering tasks including performance profiling, integration testing, technical proof of concepts, etc.

Minimum Qualifications (Required):

• Bachelor’s degree in computer science or related field or equivalent

• 4+ years experience in C/C++ OOPs-based application development and supporting embedded Linux systems

• Experience in using networking tools and sound knowledge in debugging networking applications, solid understanding of unicast and multicast data transmission

• Technical background with Wi-Fi networking including security and authentication protocols (i.e. 802.1x, EAP-FAST, EAP-TLS, EAP-TTLS, EAP-PEAP)

• Understanding of hardware subsystem interface and debugging in an embedded environment

Preferred Qualifications (Strongly desired):

• Hands-on experience in developing scripts and performing testing and debugging embedded Linux based embedded application

• Experience developing device drivers for I2C, SPI, UART, and other similar peripherals

• Good development experience on networking interfaces like Wi-Fi, Bluetooth, Ethernet, SDIO, and USB

• Good Knowledge of OS concepts, firmware, device drivers, system internals, networking tools, and utilities.

• Demonstrated ability to review existing code base and refactoring, exposure to Java, Ruby and other OOP

• Excellent proficiency with Linux (Red Hat or derivative distro), exposure to system administration, shell scripting, network configurations, server virtualization and cloud deployments

Travel Percentage: 10%