Posted:
2/9/2026, 2:52:56 AM
Location(s):
Georgia, United States ⋅ Atlanta, Georgia, United States
Experience Level(s):
Senior
Field(s):
Customer Success & Support ⋅ Operations & Logistics
Location(s):
United States of AmericaCity/Cities:
AtlantaTravel Required:
00% - 25%Relocation Provided:
NoJob Posting End Date:
February 16, 2026Shift:
Job Description Summary:
The Director, Customer Solutions will serve as the customer facing supply chain subject matter expert for key retailers supporting all routes to consumer, including DSD (Direct Store Delivery), e-commerce, and Warehouse.
As part of the NAOU (North American Operating Unit) Supply Chain & Customer Operations Team, this position will collaborate with NAOU (North American Operating Unit) Supply Chain, Finance, Retail Teams & Bottlers to develop and execute joint Customer and Coca-Cola initiatives that drive revenue, improve efficiencies, and meet customer expectations of the Coca-Cola Commitment and Annual Business Plans.
Primary responsibilities:
Stewardship Responsibilities:
External:
Internal:
QUALIFICATIONS
Education
Minimum Required: Bachelor’s degree or equivalent.
Preferred Level: MBA or equivalent
Experience
Prior experience in combination of customer facing roles, sales operations, supply chain and bottler relationship management. Demonstrated ability in delivering transformational initiatives and enabling capabilities for consumer product goods organizations.
Minimum Required: 5 years.
Preferred Level: 7+ years
Specialized Technical Skills
Supply chain metrics, lean / CI, Six-Sigma, process improvement, Collaborative Business Planning, Collaborating for Value, negotiation, project management, portfolio management, beverage industry with strong exposure to warehouse delivery and DSD (Direct Store Delivery).
Minimum Required: 3 years.
Preferred Level: 5+ years
What We Can Do For You
Skills:
Business Development, Business Planning, Communication, Consultative Sales Management, Customer Relationship Management (CRM), Decision Making, Group Problem Solving, Influencing, Leadership, Long Term Planning, Operational Assessment, organization, Relationship Building, Sales Forecasting, Sales Management, Sales Process, Solutions Selling, Waterfall ModelPay Range:
$141,000 - $165,200Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.
Annual Incentive Reference Value Percentage:
30Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.
Our Purpose and Growth Culture:
We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.Website: https://www.coca-colacompany.com/
Headquarter Location: Atlanta, Georgia, United States
Employee Count: 10001+
Year Founded: 1892
IPO Status: Public
Industries: Consumer Goods ⋅ Fast-Moving Consumer Goods ⋅ Food and Beverage ⋅ Manufacturing