Launch Communications Technical Coordinator

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: TS/SCI with Polygraph

Employee Type: Regular

Percentage of Travel Required: None

Type of Travel: None

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Join a dynamic team supporting the customer’s Launch site.

• Provides Project Management on Engineering tasks that support Launches
• Define, collect, and implement computer engineering customer requirements for projects
• Participate in discussions on component procedures and practices, and interface with other components
• Identify and resolve a full range of complex computer engineering problems
• May support design of complex installations and configurations of software and hardware products
• May provide Hardware and Telecommunications support for Launch Program
• May perform a variety of engineering analysis, software, hardware, or network development, integration, testing, and maintenance tasks for purposes of integrating hardware and software products into the customer environments or stand-alone networks.

More About the Role

• Receives, tracks, and responds to problems reported by customers (e.g. problems impacting multiple users, such as a platform outage)
• Communicates with customers, IT service providers, and technical components to fully understand problems
• Researches problems by accessing internal and external knowledge bases (vendor websites, internal engineering websites, and vendor documentation) and/or discussion with peers
• Develops and recommends alternatives or long-term solutions to recurring problems
• Defines, collects, and implements customer computer engineering requirements for multiple small and mid-scale projects or for a single large-scale project
• Designs and develops engineering solutions to meet customer requirements (e.g. to include writing, maintaining, testing, integrating, and implementing software, hardware, and associated documentation)
• Provides alternative design options to meet customer requirements
• Determines hardware and software components
• Builds computing environment infrastructure
• Develops procedures for installation of hardware, software, or network components

You’ll Bring These Qualifications

• Bachelor’s Degree and 5 years of experience or a minimum of 7 years of experience
• Security+ and/or other DOD 8570 Certification (preferred)
• Previous project management experience
• Previous experience with request fulfillment
• Previous experience using an ITSM ticketing tool, such as ServiceNow or Remedy  

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What You Can Expect:

 

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

 

An environment of trust.

CACI takes pride in fostering a diverse and accessible culture where every individual feels supported to chart their own path. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

 

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

 

Your potential is limitless. So is ours.

Learn more about CACI here.

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Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here.

The proposed salary range for this position is:

$98,500 - 206,800 USD