Role Description

At Dropbox, we believe in simplifying the way people work together across multiple products. As a Staff Engineer on the Multi-Product Experience (MPE) team, you will architect and deliver the core systems that unify how customers discover, purchase, trial, and manage Dropbox’s expanding product suite.

You will play a critical role in designing the technical foundations that support subscription lifecycle management, entitlements, identity, and cross-product admin workflows. You’ll partner closely with Product, Design, Engineering Managers, and senior technical leaders across Core to shape long-term architecture while delivering near-term improvements that increase conversion, reduce friction, and unlock expansion opportunities.

This role provides deep technical ownership, cross-org visibility, and the opportunity to define the future of how Dropbox’s products work together. You’ll thrive if you enjoy ambiguous problem spaces, system-level design, and building scalable, user-facing commerce and identity systems.

Our Engineering Career Framework is viewable by anyone outside the company and describes what’s expected for our engineers at each of our career levels. Check out our blog post on this topic and more here.

Responsibilities

• Architect and deliver high-impact systems powering multi-product checkout, trials, entitlements, and subscription lifecycle management.
• Define and drive technical strategy for the Core Switchboard and MPE platform components.
• Partner with EM, PM, Design, and multiple product teams to align on cross-product roadmaps and integration requirements.
• Lead complex technical initiatives that simplify customer adoption and improve metrics such as conversion, activation, and license utilization.
• Mentor and guide engineers across Core through design reviews, technical deep dives, and cross-team collaboration.
• Raise engineering standards across the organization by promoting thoughtful design, operational excellence, and pragmatic decision-making.
• Contribute to hiring, onboarding, and technical culture building across the broader Core organization.

Many teams at Dropbox run Services with on-call rotations, which entails being available for calls during both core and non-core business hours. If a team has an on-call rotation, all engineers on the team are expected to participate in the rotation as part of their employment. Applicants are encouraged to ask for more details of the rotations to which the applicant is applying.

Requirements

• 12+ years of software engineering experience delivering large-scale, user-facing systems.
• BS in CS or related technical field, or equivalent practical experience.
• Demonstrated ability to design and build complex distributed systems involving state, identity, or entitlements.
• Expertise in at least one key technical domain: subscription systems, billing/commerce, identity, entitlements, or multi-tenant admin tools.
• Ability to influence and drive alignment across multiple engineering teams and functions.
• Strong communication skills and ability to work in fast-paced, ambiguous product environments.
• Willingness to participate in on-call rotations as required.

Preferred Qualifications

• Advanced proficiency in Python, Go, Java or similar languages.
• Proficiency in React/TypeScript and fullstack environments
• Experience integrating multiple product architectures into cohesive customer journeys.
• Depth in distributed systems, service architecture, or data/transactional consistency models.
• Experience designing developer platforms or reusable frameworks supporting multi-product environments.
• Track record of setting technical direction across teams and driving adoption of new system patterns.

Compensation