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Product Line Manager – Payment Rails & Infrastructure

About the Role

We are seeking a Product Line Manager to lead a team of product owners focused on ensuring the resiliency, reliability, and modernization of the technology supporting our ACH, wire, and instant payment rails. This role is critical to maintaining availability of our money movement infrastructure and driving innovation across our payment networks.

You will be responsible for partnering with stakeholders across the enterprise to develop and execute the product strategy for resiliency. This role will work across multiple payment systems, partnering with engineering, operations, compliance, and external vendors to deliver scalable and secure solutions.

Key Responsibilities

• Lead and mentor a team of product owners managing resiliency across automatic payments, ACH, wire, and instant payment platforms.
• Define and own the product roadmap for payment infrastructure resiliency, including disaster recovery, failover capabilities, and uptime SLAs.
• Collaborate with engineering and operations to implement high-availability architectures and incident response protocols.
• Partner with compliance and risk teams to align with regulatory requirements (e.g., ACH network, RTP, Wire).
• Drive modernization initiatives including ISO 20022 adoption, real-time monitoring, and cloud migration strategies.
• Analyze system performance and customer impact metrics to inform product decisions.
• Serve as a subject matter expert on payment networks and resiliency best practices.
• Communicate product vision, strategy, and progress to executive stakeholders.

Qualifications

• 8+ years of experience in product management, with at least 3 years in payments or financial infrastructure.
• Proven leadership experience managing product teams or product owners.
• Deep understanding of ACH, wire, RTP, and instant payment systems.
• Experience with resiliency frameworks, disaster recovery planning, and high-availability systems.
• Industry expertise supporting network regulatory rules, regulations, and operational risk management.
• Strong analytical skills and comfort with data-driven decision-making.
• Excellent communication and stakeholder management skills.
• Bachelor’s degree in Computer Science, Business, or related field; MBA or technical graduate degree preferred.

Preferred Skills

• Experience with ISO 20022, SWIFT, Fedwire, and RTP protocols.
• Knowledge of cloud-native architectures and observability tools.
• Certifications such as CSPO, SAFe Product Owner/Product Manager, or equivalent.
• Experience working in agile environments and leading cross-functional teams.

WORKING CONDITIONS:

• Normal office environment with little exposure to dust, noise, temperature and the like.
• Some travel may be required.
• Extended viewing of CRT screen.

Product Line Manager – Payment Rails & Infrastructure

At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.

Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner. 

LOCATION -- Cincinnati, Ohio 45202

Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting.  Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third.  Any unsolicited resumes – no matter how they are submitted – will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.