Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Spring Boot, Amazon Web Services (AWS), React.js
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches. Your expertise in Spring Boot, along with your problem-solving skills, will be instrumental in maintaining the stability and performance of the systems. Roles & Responsibilities: - Strong analytical and problem-solving skills. -Excellent communication and customer service skills. -Handle technical support tickets escalated from L1 support, involving complex hardware, software, and network issues. -Diagnose and resolve system issues, ensuring minimal downtime and disruption to users. -Use advanced tools and techniques for troubleshooting and resolving incidents. -Ability to work in a fast-paced environment and handle multiple priorities simultaneously. -Strong team player with a collaborative approach to problem-solving Professional & Technical Skills: - Must To Have Skills: Proficiency in Spring Boot, Amazon Web Services (AWS), React.js. - Strong understanding of software development principles and practices. - Experience in troubleshooting and resolving technical issues. - Knowledge of database management systems and SQL queries. - Familiarity with version control systems such as Git. - Excellent problem-solving and analytical skills. Additional Information: - The candidate should have a minimum of 5 years of experience in Spring Boot. - Willingness to work rotational B & C shifts, flexible hours, including occasional evenings or weekends, to support critical IT operations. - A 15 years full time education is required.

15 years full time education

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