Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Cloud Infrastructure
Good to have skills : AWS Administration
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and infrastructure. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and contributing to the improvement of system performance and stability. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Troubleshoot and resolve technical issues related to applications and infrastructure. - Collaborate with cross-functional teams to identify and solve issues within critical business systems. - Contribute to the improvement of system performance and stability. - Provide technical support and guidance to end-users. - Document and maintain knowledge base articles for issue resolution. - Stay updated with the latest technologies and industry trends. - Assist in the implementation and maintenance of application monitoring tools. - Ensure compliance with security and data protection policies. - Assist in the testing and deployment of application updates and patches. Professional & Technical Skills: - Must To Have Skills: Proficiency in Cloud Infrastructure. - Good To Have Skills: Experience with AWS Administration. - Strong understanding of cloud computing concepts and technologies. - Experience in troubleshooting and resolving issues related to cloud infrastructure. - Knowledge of virtualization technologies and containerization. - Familiarity with networking concepts and protocols. - Experience in scripting languages such as Python or PowerShell. - Ability to analyze and interpret log files for troubleshooting purposes. Additional Information: - The candidate should have a minimum of 3 years of experience in Cloud Infrastructure. - This position is based at our Coimbatore office. - A 15 years full time education is required.

15 years full time education

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