Senior Devops and Support Engineer

Posted:
9/6/2024, 12:19:07 AM

Location(s):
Milan, Lombardy, Italy ⋅ Lombardy, Italy

Experience Level(s):
Senior

Field(s):
DevOps & Infrastructure ⋅ Software Engineering

Key accountabilities


Provide innovative solutions to enable industrialization, improve productivity, efficiency and time-to-market

Design and manage monitoring and logging tools

Manage infrastructures in cloud with infrastructure as code (IaC) , maintain, evolve and enhance the current infrastructure

Support the business during the day by day activities and issues on our services to run best in class services minimizing the incident

Proactively participate and drive the organizational processes (Incident management, Change management, Security fixes, Improvement processes…)



Your profile

  • AWS framework good knowledge and experience (ECS, EC2, Cloudfront/WAF, Glue/Athena…)
  • Cloudformation/terraform skills
  • Experience with Jenkins pipelines / Git for repository
  • Knowledge of Microservice architecture (containerized environment – ECS, Docker)
  • Linux/Unix knowledge and Networking concept and troubleshooting is required
  • Good experience in monitoring tools usage and setting up is required (preferred Datadog, Coralogix)
  • Experience with ticket management tools (Jira preferred)
  • Knowledge of the application support concept and good experience managing it in very demanding environment and landscape
  • Good experience in the analysis of web platforms issues (client session, APM monitoring, RUM monitoring...) in complex infrastructures/scenarios

    Availability to support service up and running 7x24

    • Experience in process improvement, re-engineering and root-cause analysis/resolution
  • • Flexibility and ability to work in environments with changing priorities

We are proud to be an equal opportunity employer. We do not discriminate against individuals on the basis of race, gender, age, citizenship, religion, sexual orientation, gender identity or expression, disability, or any other legally protected factor. We value the unique talents of all our people, who come from diverse backgrounds with different personal experiences and points of view and we are committed to providing an environment of mutual respect.

Additional Information

This job description is only describing the main activities within a certain role and is not exhaustive. It does not prevent to add more tasks, projects.