Skill required: Delivery - Customer Insights
Designation: I&F Decision Sci Practitioner Manager
Qualifications:BE/BTech/Master of Business Administration
Years of Experience:13 to 18 years
About AccentureAccenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.
What are we looking for? • At least 10-12 years of experience in managing analytics delivery, end to end understanding of analytics lifecycle and experience in Data Management, Business Intelligence, Customer Insights & Reporting, multi-location stakeholder management, with high exposure to international clients (in direct client facing roles)
• Strategic thinker with excellent skills in planning, team leadership and client communications
• Excellent project management, communication and interpersonal skills
• Strong knowledge and working experience in Marketing Platforms, especially in Analytics
• Strong aptitude in working and generating insights from diverse data sources – digital, social, campaign, CRM, and broader marketing analytics datasets
• Exposure to Data Management Platforms and Customer Data Platforms
• Familiar with data querying and manipulation – SQL, Big Query
• Hands-on experience in designing analytics implementation solutions
• Working knowledge of visualization tools like Tableau / Power BI/Data Studio
• Familiarity with offline data, survey, CRM and transaction datasets
• Familiarity with AI/ML techniques applicable to marketing analytics
• Certification in tool stack (Google/Adobe)
• Good Power point Skills
• Excellent communication skills (verbal and written)
• Ability to understand the business context
• Experience of working with onshore teams
• Strong team player and excellent problem-solving skills
• Ability to work in a global collaborative team environment
• Attention to detail and ability to work in high pressure environment
Roles and Responsibilities: • Understand the business, industry context and apply digital and marketing analytics concepts to provide business solutions. Understand functional and technical requirements from the client
• Prepare insights from various digital, marketing and CRM data sources. Present actionable recommendations to senior stakeholders
• Lead strategic analytics delivery for clients across the globe. Ensure quality assurance of all work products by team, adherence to delivery timelines and contractual SLAs
• Drive value adds to the client by undertaking right projects and measuring impact (uplift in engagement etc)
• Manage a team of analysts. Responsible for mentoring, planning career growth for the resources
• Establish best project management practices, leverage tools to track tasks and issues
BE,BTech,Master of Business Administration
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com
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We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.