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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

We are looking for someone who can help us improve our services and customer satisfaction by performing administrative tasks in the Brokerage department. You are part of this team!

Do you enjoy working in a dynamic and stimulating environment with new challenges to solve every day? Do you consider yourself someone who can handle complex situations and work with established deadlines?

If so, don’t waste any more time and apply now!

What will you do in a day?

• Contact customers to obtain the information required for customs clearance.
• Ensure that all documentation complies with EU customs regulations.
• Communicate clearly with customers regarding duties, taxes, and customs procedures.
• Maintain accurate records of communications and customs clearance documents.
• Collaborate with internal teams to ensure timely clearance of shipments.

What do we offer?

• Competitive salary
• Continuous training
• Our internal promotion policy provides excellent career development opportunities

What do we expect from you?

• Previous experience in a call center environment – preferred
• Fluent in English
• High school diploma (12th grade) – preferred
• Fluent in Portuguese
• Practical knowledge of Microsoft Office
• Results orientation
• Problem-solving skills
• Team spirit
• Working schedule: 14:00–18:00, Monday to Friday

Our recruitment approach

At UPS, equal opportunities, fair treatment, and an inclusive work environment are of utmost importance. We are committed to a policy of fair treatment, selection, training, promotion, and compensation based on merit, experience, and other job-related criteria. We do not discriminate against any candidate based on age, race, religion, sex, disability, sexual orientation, or gender identity.

A bit about our business

Founded in 1907 as a messenger company in the United States, UPS has grown into a global company with one of the most recognized and admired brands in the world. We have become the largest parcel delivery company in the world and a leading global provider of specialized transportation and logistics services. Every day, we manage the flow of goods, funds, and information in more than 200 countries and territories worldwide.

Employee Type:
 

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.