Senior Manager - eCommerce Digital Product

Posted:
8/19/2024, 5:00:00 PM

Location(s):
Oregon, United States ⋅ Portland, Oregon, United States

Experience Level(s):
Senior

Field(s):
Business & Strategy

OUTGROWN YOUR OWN BACKYARD? COME PLAY IN OURS.

At Columbia, we’re as passionate about the outdoors as you are. And while our gear is available worldwide, we’re proud to be based in the Pacific Northwest, where natural wonders are our playground.

Every product we make and every task we undertake is inspired by the famous words of our founder Gert Boyle: “It’s perfect. Now make it better.” As pioneers of relentless improvement, we are constantly evolving.

We believe the outdoors is ours to protect and strive to keep our planet healthy. We believe in empowering people to experience the outdoors to the fullest.

And we believe in you.

ABOUT THE POSITION

Although we're an apparel and footwear-focused company, technology is central to everything we do. Columbia Sportswear’s Digital Technology (CDT) group enables an IT infrastructure and applications across four global brands, a global supply chain, and 500+ geographically dispersed stores. These teams support in-store, mobile, and data platforms to enhance customer interface and service in an ever-evolving industry.

The Sr. Manager, eCommerce Digital Product oversees multiple product categories and manages a team of Digital Product Managers, Owners and Analysts to deliver value and experience-driven features. Creates product strategy and vision and implements long-term planning through regular multi-year road mapping. Provides guidance in assessing product opportunities and risks, leverages data-driven approaches to test and optimize the product and suggests new solutions to increase the product’s business value.

HOW YOU’LL MAKE A DIFFERENCE

  • Leverage market and competitive insights and current trends to define functional solutions. Solves complex challenges and problems by offering multiple creative and differentiating solutions. Organizes workshops with product users to discover and validate hypotheses and develops optimal solutions for the product. Ensures solutions align with product strategies and are prioritized
  • Leads larger scale initiatives, ensuring deliverables are on time, on budget, and business needs are met
  • Identifies documentation needs, articulates, and guides the creation of business process flows, use cases diagrams, user journey mapping, and training documentation
  • Creates and drives the product vision, roadmap, and growth opportunities for a given product or portfolio of products. Uses a data-driven approach to consistently redefine priorities to respond to stakeholder and consumer needs and communicate those insights and priorities to stakeholders. Manages prioritization and trade-offs between customer experience, performance, operational support, and regulations. Acts as a change agent to drive innovation and digital transformation
  • Define OKRs in partnership with cross-functional product teams, give visibility of progress to stakeholders
  • Serves as a manager for multiple product professionals (Product Managers, Product Owners and Product Analysts)

YOU ARE

  • A problem-solver with critical thinking skills
  • An excellent presenter and communicator, both written and verbal
  • Highly organized with exceptional time management and project management skills

YOU HAVE

  • Bachelor's and/or Master's Degree in Business or Computer Science or related field or related work experience
  • 8 years’ experience in Product Management
  • Industry experience specifically within eCommerce Platforms, including Content Management Platforms and Digital Experience Platforms required
  • Scrum Master Certification is a plus
  • Previous Product Management experience including soliciting and writing business requirements and managing a product backlog required
  • Agile product lifecycle experience required
  • Comprehensive knowledge of Agile development methodologies and IT project management processes
  • Experience with Salesforce Commerce Cloud exp preferred
     

#LI-JD1

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company. 

Columbia Sportswear is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The Know Your Rights poster is available here: https://www.eeoc.gov/poster The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf Columbia Sportswear is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please notify your recruiter.

At Columbia Sportswear Company, we’re proud to offer regular full-time employees a benefits package that includes a variety of services and products to help make your life and work more rewarding. Our benefit programs contribute to overall employee well-being by aligning those programs with the fundamental elements of well-being: physical, social/emotional, financial, career and community. Benefits that can protect your family’s financial future and help you save money through our 401k plan plus a generous company match. Columbia offers medical, dental, vision, life Insurance, disability, flexible spending accounts, health savings account, and an assortment of voluntary benefit offerings (accident, critical illness, hospital indemnity, and legal services). In addition, Columbia offers EAP + which is free and confidential 24/7/365 counseling services. We have extensive wellness benefits, employee discounts and a generous time off program available.

If you need an accommodation/adjustment to successfully complete and submit your application, please reach out to [email protected] with the Subject: Applicant Assistance Requested.