At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

About the Role

Manage medical process and other admin process (refund, policy contract and CPF)

Responsibilities:

• Onboard of panel of medical doctors for insurance examination; handle enquiries from internal staff and clinic; manage feedback on service delivery.
• Mange the payment and reimbursement process for medical examination (ME) including offshore medical provider.
• Handle requests for attending physician statements (APS) including billing and follow up on completion.
• Handle administrative matters relating to digital medical examination.
• Handle contract fix it and policy contract listing daily; ad hoc request for hardcopy contracts.
• Handle refund of premium.
• Handle CPF OA, SA, SRS application.
• Manage projects or tasks as assigned by the supervisors

Requirements:

• Diploma/ Degree in Business Administration / Banking and Finance
• Competency in PowerPoint and Excel skills

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.