Digital Customer Engagement Senior

Posted:
3/9/2026, 5:00:50 AM

Location(s):
Monterrey, Nuevo León, Mexico ⋅ Nuevo León, Mexico

Experience Level(s):
Senior

Field(s):
Customer Success & Support

THE WORK: Join us in a role where your expertise will shine! You will be a subject matter expert, collaborating with various teams to make impactful decisions. Your contributions will help provide solutions to challenges faced by your immediate group and across multiple teams. We are excited to see how your skills can enhance our collaborative environment and drive success. Come and be a part of something great!

Build and configure packaged software and Software as a Service products.
Develop and test new components or enhancements to existing applications.
Utilize declarative features to create functionality where applicable.
Provide primary support for application releases into production, including deployment planning and scheduling.

Prior experience with Enterprise cloud services & SAP RISE Migration would be an added value.
Certification on SAP Migration would be added advantage
Required to work during weekends to support cutovers

HERE'S WHAT YOU WILL NEED:


Strong SAP Basis & infrastructure experience of minimum 6 to 8 years

Advanced proficiency in SAP/4 HANA Cloud Platform.
Should have minimum 2 years of hands-on experience on SAP Migration projects and cloud integration knowledge.
Should have knowledge on Hyperscalers - Azure, AWS & GCP

What do we offer?
👨‍🔬Major medical expenses insurance and life insurance
🍔Grocery vouchers
🤑Bonuses
💰Savings fund
🌎 Vacation days: 12 business days + 11 cultural days (Holy Week and Christmas week, May 10 and December 24 half day).
💻Internet reimbursement
And many more

🚫 Accenture does not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered by local law. 

#LI-LATAM

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Declaración de igualdad de oportunidades en el empleo

Creemos que nadie debe ser discriminado por sus diferencias. Todas las decisiones de empleo se tomarán sin importar la edad, raza, credo, color, religión, sexo, origen nacional, ascendencia, discapacidad, condición de veterano militar, orientación sexual, identidad o expresión de género, información genética, estado civil, ciudadanía ni ningún otro criterio protegido por la legislación aplicable. Nuestra rica diversidad nos hace más innovadores, competitivos y creativos, lo que nos ayuda a servir mejor a nuestros clientes y comunidades.

Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing