At Citi, we get to connect millions of people across hundreds of cities and countries every day.  And we've been doing it for more than 200 years.  We do this through our unparalleled global network.  We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Markets business provides world-class solutions and an unmatched global presence.  We serve corporates, institutional investors and governments from trading floors in almost 80 countries.  The strength of our underwriting, sales and trading and distribution capabilities span asset classes and currencies, providing us with an unmatched ability to meet the needs of our clients.

We’re currently looking for a high caliber professional to join our team as Officer, FXPB Middle Office - Hybrid based in Singapore.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Provide a proactive service role to our clients and a supporting role to the FX PB Client Executive team in the daily processing, monitoring and reconciliation of all FX transactions for FX PB clients globally.
• Partner with global teams to strengthen support of the FXPB platinum client base.
• Main point of contact for client / administrator operational inquiries
• Monitoring of all FXPB clients related trading within the FXPB matching system (TRM).
• Participate in the reduction of erroneous errors
• Help Optimize trading flows by seeking operational efficiency
• Liaise with our FX Operations teams globally to help reduce operational risk
• Booking of all exotic option types in Simpliciti and processing of NDF Fixes
• Meet 15% reduction in MTPs
• Supporting and testing of system upgrades and provide solutions for tech related issues
• Daily reconciliation for FX and Options in regards to breaks and P&L

Development Value:

• Client service skills, development and exposure to clients/business
• Develop an in depth knowledge of the products, markets and processes being supported
• Exposure to products supported by the Prime Brokerage Middle Office – cross training opportunities for Equity and Fixed Income Prime Brokerage
• Play an active role in the development and re-engineering of FXPB i.e. Novation’s, clearing reduction in balance sheet.
• Fully proficient in the use of technology within own department
• Enhancing communication and organisational skills. Meeting targets set within the group and interacting with a wide spectrum of people to achieve these skills
• Self-motivation, flexibility and a strong desire to succeed will bring a recognised and rewarded career

As a successful candidate, you’d ideally have the following skills and exposure:

• Client service experience essential
• Middle Office or Operations background
• Exposure to FX products / solutions as well as other product areas of the Bank
• Work experience in the Financial Services Industry is a benefit.
• Displays a well-developed ability to schedule work and understand relative priorities.
• Building positive working relationships and working with team members to understand the root cause of an issue in a timely and effective manner.

 
Skills:
 
• Excellent communication skills – both written and verbal
• Good Microsoft skills including Excel, Word, PowerPoint and Outlook
• Computer literate and ability to grasp several in house systems quickly.
• Numerate
• Demonstrates sound judgement and professionalism in decision making/problem solving, escalating to supervisor as appropriate
 
Qualifications:
 
• Bachelor’s Degree/University degree or equivalent
• Good numeric skills
• Industry exams e.g. IAQ module exams or equiv.
 
Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.
 

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Job Family Group:

Operations - Transaction Services

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Job Family:

Securities and Derivatives Processing

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.