FUND TRANSFER OFFICER

Posted:
10/1/2025, 7:38:51 PM

Location(s):
Ho Chi Minh City, Vietnam

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support

POSITION OBJECTIVE:

  • Responsible for the timely and accurate production of all Funds Transfer (FT) domestic products and services for all existing and developmental clients
  • To optimize utilization of resources and systems. To be a user of Fund Transfer products processors and to act as the initial point of contact with system technicians/ supporters for any system problems and enhancements
    To ensure timely and orderly delivery of incoming and outgoing remittances. To follow up with investigation cases/pending transactions and avoid any unnecessary delay in processing such pending items
  • To vet supporting documents of payment instructions to ensure a full compliance with established law, policies, regulations and procedures, State Bank of Vietnam and Vietnam Government. To file supporting documents properly (both soft copy and hard copy).
  • To ensure that all internal and external regulations are complied with and that all credit risks assumed are properly authorized.
  • To ensure that all transactions are processed accurately within agreed TAT
  • To strictly comply with internal policies/local regulations on FX Control/AML/Sanctions.
  • To verify customer signature against authorized signatories, to call back and to obtain confirmation from customers of payment instructions if required
  • To ensure the bank tariffs applied for payment instructions are accurate
  • To prepare daily reports and monthly operations reports as required by Team Leader.
  • To conduct EOD reconciliation to make sure all payment instructions received before cut-off time are processed same day. To report immediately to unit head if there is any missing items or processing failure for investigation and solution.
  • To take responsibility of pending documents by keep those documents/payment instructions in control, properly log pending documents, follow up with stakeholders to obtain the documents by deadline.
  • To continuously review processes to enhance internal procedures/ work flow.
  • To back up for other in Processing Teams in the unit as and when required.
  • To perform UAT testing, COB testing
  • To perform others tasks as assigned by and under supervising of team head/Unit Head from time to time.


          QUALIFICATION:

  • University graduate with min. 4 years of working experience in banking operations.
  • Past experience of handling high volumes in a high-pressure environment.
  • Cross cultural experience.
  • Strong influencing capability.
  • Strong analytical skills in addition to strategic and lateral thought processes.
  • Process improvement focus.
  • Sound knowledge of local regulatory framework.
  • Previous relevant experience preferred
  • Fundamental comprehension of financial industry regulations
  • Effective verbal and written skills
  • Effective communication and analytical skills


Education:

  • Bachelor’s/University degree or equivalent experience


 

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Job Family Group:

Operations - Transaction Services

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Job Family:

Cash Management

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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